Restaurant Assistant Manager: Lead Teams & Guest Experience

Dhanani Group Inc; Matteson (IL); Vor Ort; USD 42.000 - 60.000; Vollzeit

Benefits dieser Stelle

Scholarship Fund Program

Emergency fund for employees

Employee discount program

Provider finder/cost estimator

Wellness program

Pregnancy planning tool

Zusammenfassung

Dhanani Group Inc. operates Burger King restaurants in the Matteson, IL area and is seeking a dedicated restaurant supervisor to lead teams, ensure great guest experiences, and drive financial performance.

You will oversee training, scheduling, and daily operations in a fast-paced setting. The role requires strong leadership, reliability, and the ability to coach staff while maintaining high service and cleanliness standards.

Qualifikationen

• Must have a high school diploma or equivalent.
• Minimum of 1–2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Aufgaben

• Develop Servant Leaders—puts your people and restaurant first, not yourself.
• Create Memorable Experiences—deliver service guests can’t wait to revisit.
• Administration—balance high-quality experiences with financial goals.
• Welcomes new team members and provides training.
• Leads team huddles that motivate and inform the team.
• Ensures ongoing training and coaching for team members.
• Builds shift supervisor capability and prepares for next level.
• Monitors speed of service to meet guest expectations.
• Maintains welcoming, clean restaurant environment.
• Ensures product quality and operations standards are met.
• Reviews sales and scheduling to ensure QSC goals are met.
• Monitors cash handling and HACCP logs.
• Evaluates inventory to inform product orders and cost controls.

Kenntnisse

Supervisory experience

Guest service skills

Team leadership

Effective communication

Conflict resolution

Fast-paced adaptability

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Dhanani Group Inc. operates Burger King restaurants in the Matteson, IL area and is seeking a dedicated restaurant supervisor to lead teams, ensure great guest experiences, and drive financial performance.

You will oversee training, scheduling, and daily operations in a fast-paced setting. The role requires strong leadership, reliability, and the ability to coach staff while maintaining high service and cleanliness standards.