Restaurant Assistant Manager: Lead Team, Service & Growth

Fulenwider Group; Charlotte (NC); On-site; USD 42,000 - 52,000; Full time

Job summary

The Fulenwider Group is seeking an Assistant Manager for the KFC at 6320 W. Sugar Creek Rd, Charlotte, NC 28269. You will oversee day-to-day operations, ensure restaurant standards, manage staff, control costs, and drive sales growth.

The role requires strong leadership, excellent communication, and a track record of developing people, with a positive attitude and a customer-focused mindset.

Qualifications

• High School Diploma or GED required.
• 2–4 years supervisory experience in fast food, quick service restaurant, food service or retail with Profit and Loss responsibility.
• Basic personal computer literacy.
• Must pass background check criteria and drug test.
• Must have reliable transportation.
• Able to tolerate standing, walking, lifting up to 50 lbs.

Responsibilities

• Shift management – ensure that shift managers and team members complete their tasks. Also involved in scheduling shifts and deployment of team.
• Customer service – ensure that customers have a positive dining experience and provide customer support in escalated situations.
• Employee management – supervises employees, develops employees and trains new hires. Ensure that employees consistently provide excellent service. Address performance issues.
• Food safety – Ensure that the restaurant is a safe place for employees and customers to work and visit. Create a strong food safety environment.
• Inventory management – Manage inventory and monitor the effective execution of company policies.
• Financial accountability – Optimize profit and control costs.

Skills

Leadership

Communication

People development

Positive attitude

Education

High School Diploma or GED

Job description

The Fulenwider Group is seeking an Assistant Manager for the KFC at 6320 W. Sugar Creek Rd, Charlotte, NC 28269. You will oversee day-to-day operations, ensure restaurant standards, manage staff, control costs, and drive sales growth.

The role requires strong leadership, excellent communication, and a track record of developing people, with a positive attitude and a customer-focused mindset.