Restaurant Assistant Manager: Lead Team & Guest Experience

Fulenwider Group; Waynesville (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Fulenwider Group – KFC Waynesville is seeking an Assistant Manager to oversee daily restaurant operations and uphold standards for guest satisfaction, safety, inventory, and financial performance. The role emphasizes strong leadership, effective communication, and a track record of developing team members.

You will lead shift teams, handle scheduling, and address customer escalations while ensuring consistent quality and friendly service throughout every shift.

Qualifications

• High School Diploma or GED is required.
• 2–4 years of supervisory experience in fast food/quick service or retail with P&L responsibility.
• Must pass background check and drug test; reliable transportation required.

Responsibilities

• Shift management: coordinate shift tasks and staffing.
• Deliver excellent customer service and resolve escalated issues.
• Supervise and train employees; address performance issues.
• Maintain food safety practices and a safe work environment.
• Manage inventory and enforce company policies.
• Ensure financial accountability and cost control.

Skills

Leadership

Customer service

Cash handling

Scheduling

Team development

Education

High School Diploma or GED

Job description

Fulenwider Group – KFC Waynesville is seeking an Assistant Manager to oversee daily restaurant operations and uphold standards for guest satisfaction, safety, inventory, and financial performance. The role emphasizes strong leadership, effective communication, and a track record of developing team members.

You will lead shift teams, handle scheduling, and address customer escalations while ensuring consistent quality and friendly service throughout every shift.