Restaurant Assistant Manager - Lead Team, Elevate Service

Dhanani Group Inc; Katy (TX); On-site; USD 22,041 - 33,062; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Burger King restaurant in Katy, TX is seeking a capable supervisor to lead a fast-paced team and ensure guests receive exceptional service. You will train staff, monitor service speed, and maintain daily operations while protecting quality and cost controls.

The role emphasizes servant leadership, shift supervision readiness, and ongoing coaching. It includes on-site responsibilities with a focus on guest satisfaction and operational excellence.

Qualifications

• Must be able to lead a fast-paced team
• Excellent guest service skills required
• Ability to communicate effectively with guests and team members

Responsibilities

• Develop Servant Leaders—prioritize people and restaurant goals
• Create memorable guest experiences with top service quality
• Maintain balance between guest/employee satisfaction and financial goals
• Train and onboard new team members
• Lead productive team huddles to motivate and inform the team
• Provide ongoing training and coaching to team members
• Build shift supervisor capability and readiness for advancement
• Acknowledge achievements and celebrate team successes
• Coach brand service behaviors and provide feedback
• Monitor speed of service to meet guest expectations
• Ensure welcoming, clean restaurant environment
• Maintain product quality and operations standards
• Collaborate with GM to improve guest metrics
• Review daily sales and schedules to ensure QSC targets
• Ensure accurate daily numbers, cash handling, and HACCP logs
• Review inventory for ordering efficiency
• Evaluate cost controls and productivity planning
• Schedule creation and onboarding management
• Address employee needs through Operational Assessments

Skills

People leadership

Guest service

Team training

Education

High School Diploma or equivalent

Tools

POS system

Job description

Burger King restaurant in Katy, TX is seeking a capable supervisor to lead a fast-paced team and ensure guests receive exceptional service. You will train staff, monitor service speed, and maintain daily operations while protecting quality and cost controls.

The role emphasizes servant leadership, shift supervision readiness, and ongoing coaching. It includes on-site responsibilities with a focus on guest satisfaction and operational excellence.