Restaurant Assistant Manager: Lead Service & Team

Southern Rock Restaurants; Des Peres (MO); On-site; USD 42,000 - 56,000; Full time

Job summary

Southern Rock Restaurants in Missouri is seeking an Assistant Manager to join our restaurant leadership team. You will perform management duties including inventory, ordering, scheduling, interviewing and supervising each shift.

You will train and coach team members to ensure exceptional service, handle guest issues, and maintain a clean, safe, and welcoming environment. The role emphasizes driving sales and Guest satisfaction across shifts.

Qualifications

• Team player who works well with others.
• Positive energy with strong desire to learn and grow.
• Strong communication and leadership skills.

Responsibilities

• Managing, monitoring, coaching and training team members to ensure operational execution.
• Takes ownership in driving sales and repeat Guest visits.
• Ensures Guest satisfaction through following the Six Service Standards and PLUS 1 as needed.
• Completes weekly inventory duties alongside the General Manager.
• Interviews candidates and provides hiring recommendations to General Manager or completes the hiring process for selected team members.
• Applies progressive discipline and documents team members relations when needed to ensure company policies, procedures and values are upheld.
• Works with General Manager to provide performance reviews and coaching to team members as necessary.
• Places, checks in, and stores orders correctly and safely.
• Enters invoices and receives orders in a timely manner.
• Assists in the development of team members and shift leaders.
• Writes team member schedules for GM review.
• Assigns additional daily, weekly and monthly duties as needed.
• Performs opening and closing managerial duties including readiness checklists and cash handling duties.
• Handles Guest issues or conflicts and reports them to the General Manager immediately.
• Placing daily orders as needed and actively engages in company communication through email and shift notes.
• Leads as a standards bearer and promotes a culture of teamwork and caring.
• Communicate effectively to the General Manager regarding essential information impacting the business.

Skills

Team player

Leadership

Communication

Job description

Southern Rock Restaurants in Missouri is seeking an Assistant Manager to join our restaurant leadership team. You will perform management duties including inventory, ordering, scheduling, interviewing and supervising each shift.

You will train and coach team members to ensure exceptional service, handle guest issues, and maintain a clean, safe, and welcoming environment. The role emphasizes driving sales and Guest satisfaction across shifts.