Restaurant Assistant Manager: Lead Service & Growth

Qdoba; Enid (OK); On-site; USD 36,000 - 48,000; Full time

Job summary

Qdoba is seeking an Assistant Manager to oversee restaurant operations in partnership with or in the General Manager’s absence. You’ll lead with a guest-centric culture, ensuring top-tier service, food quality, and regulatory compliance.

You’ll recruit, train, coach, and evaluate staff, assign tasks, develop internal candidates for advancement, recognize excellence, and manage costs to support sales growth and brand integrity.

Responsibilities

• Managing daily activities to achieve excellence in restaurant operational performance
• Monitoring staffing levels; recruiting, interviewing, and providing hiring recommendations
• Training, developing, coaching, and evaluating employee performance; ensuring systems for training employees are fully implemented and followed
• Assigning activities and tasks to other members of the team
• Identifying and developing internal candidates for management and Team Leader positions
• Treating employees with respect and dignity
• Regularly recognizing and rewarding employees for their work
• Complying with all state and federal labor laws and regulations
• Holding restaurant team accountable for consistently delivering excellent guest service and food quality in adherence to brand systems, procedures, and food safety requirements to provide an exceptional guest experience
• Reviewing practices and modifying as needed to improve the guest experience continuously
• Interacting with guests and the community; responding to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery
• Maintaining brand image by ensuring restaurant cleanliness, maintenance, and excellent service
• Partnering with the restaurant manager in using management information tools to analyze restaurant operational and financial performance
• Identifying trends and implementing action plans for improvement
• Focusing efforts on developing long term sales growth initiatives designed to drive profitable sales growth
• Considering cost/benefit impact of financial decisions and works to protect the brand
• Monitoring costs and adherence to budget and restaurant goals

Job description

Qdoba is seeking an Assistant Manager to oversee restaurant operations in partnership with or in the General Manager’s absence. You’ll lead with a guest-centric culture, ensuring top-tier service, food quality, and regulatory compliance.

You’ll recruit, train, coach, and evaluate staff, assign tasks, develop internal candidates for advancement, recognize excellence, and manage costs to support sales growth and brand integrity.