Restaurant Assistant Manager - Lead & Service Champion

Dhanani Group Inc; Matteson (IL); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Scholarship Fund Program

Emergency fund

Discount program

Provider finder/cost estimation tool

Wellness program

Pregnancy planning tool

Job summary

Dhanani Group Inc. is hiring at Burger King in Matteson, IL for a hands-on supervisor role. You will lead team members, ensure high guest satisfaction, and maintain operational standards in a fast-paced setting.

Responsibilities include training, coaching, scheduling, and implementing cost controls while supporting the Restaurant General Manager to improve guest metrics and overall store performance.

Qualifications

• High school diploma or equivalent.
• 1–2 years of supervisory experience.
• Excellent guest service skills.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in line with Burger King standards.
• Willingness to work all shifts; weekends and holidays.

Responsibilities

• Develop Servant Leaders—prioritize people and restaurant first.
• Create memorable experiences for guests.
• Maintain balance between guest/employee experience and financial goals.
• Welcomes new team members and trains them.
• Lead inspiring team huddles to motivate the team.
• Ensure ongoing training and coaching for team members.
• Build the shift supervisors' capability for next level.
• Monitor speed of service to meet guest expectations.
• Maintain welcoming and clean restaurant environment.
• Ensure product quality and operation standards are met.
• Collaborate with the Restaurant General Manager on action plans.

Skills

Personable

Results-oriented

Team leader

Education

High school diploma

1-2 years supervisory experience

Job description

Dhanani Group Inc. is hiring at Burger King in Matteson, IL for a hands-on supervisor role. You will lead team members, ensure high guest satisfaction, and maintain operational standards in a fast-paced setting.

Responsibilities include training, coaching, scheduling, and implementing cost controls while supporting the Restaurant General Manager to improve guest metrics and overall store performance.