Restaurant Assistant Manager

Goddess-and-the-Bake; Wilmette (IL); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

health insurance

dental

vision

life

paid sick time

retirement savings

Job summary

Goddess-and-the-Bake seeks an experienced manager to assist the General Manager in planning and directing restaurant activities including marketing, sales, accounting and admin.

The role emphasizes guest satisfaction, staff coordination, catering execution, labor control, and maintaining a clean, compliant operation to drive profitability.

Qualifications

• Excellent verbal and written communication.
• Strong customer relations and diplomacy.
• Organizational and time management skills.
• Experience with scheduling and inventory management.
• Proficient computer literacy and keyboard skills.
• Professional demeanor with project management ability.
• High school diploma or equivalent; food handler certification is preferred.

Responsibilities

• Know and execute the GAB mission statement.
• Welcome guests using the 10–4 rule and deliver impeccable satisfaction.
• Act as Guest Services Coordinator during peak periods and supervise staff.
• Supervise all FOH duties and monitor labor costs per local laws.
• Oversee catering orders, proposals, delivery, and client follow-ups.
• Train, motivate, and incentivize staff with Shift Leads support.
• Maintain facilities, inventories, and safety standards for a clean operation.
• Ensure accurate time reporting, payroll support, and vendor invoicing.

Skills

Restaurant management

Customer service

Inventory management

Scheduling

Leadership

Communication

Time management

Education

High School Diploma or Equivalent

Prior restaurant management experience

Valid Food Handlers Certification

Job description

Summary: Responsible for assisting the General Manager with the overall planning and directing of functional activities of the restaurant including marketing, sales, accounting and general administration

Essential Duties and Responsibilities:

• Knows the GAB mission statement and can execute
• Welcomes guests using the 10–4 rule
• Deliver impeccable guest satisfaction by making it your number one priority
• Acts as the Guest Services Coordinator during peak volume periods and assigns others as needed
• Executes 100% table touches, meeting new guests and cultivating regulars to have a positive impact on the financial results of the restaurant
• Monitors performance against daily sales goals to achieve annual forecast
• Able to perform all FOH duties
• Comprehends labor cost and makes cuts in accordance with local labor laws
• Maintain a clean and operationally functional restaurant which includes; floors, mats, restrooms, trash receptacles, coffee station & equipment, tables & chairs, specials board, office equipment, patio, doors and windows
• Works with Shift Leads to: control labor costs on a daily basis and minimize waste (both in terms of product and paper goods), in order to maximize profitability
• Manage inbound catering orders and execution including, product needs, delivery, prep lists and follow up customer satisfaction emails to clients
• Fulfill catering inquiries by sending event proposals upon request and ensure payment is collected prior to execution
• Coordinates with Shift Leads to train, motivate and incentivize the staff
• Assists with maintenance of inventories for all paper goods, food, beverages and other retail items
• Reviews nightly time entries to ensure time report accuracy for payroll
• Assists GM with inventory
• Records intracompany exchanges and generates related invoicing
• Prepares weekly transmittals of all vendor invoices
• Enters all invoices into Purchase Budget to monitor expenses to meet budget requirements
• Works with GM to schedule employees based on business needs and sales/budget forecast
• Prints daily employee rosters and schedules breaks as needed along with additional tasks above and beyond station checklists
• Participates in new hire orientation and schedules station training
• Implements restaurant marketing through communication to staff and distribution/posting of materials
• Maintains the facility by supervising adherence and completion of departmental checklists
• Ensures complete Guest Satisfaction based on company guidelines
• Manages quality control by monitoring all food/beverage production and planning
• Be an exemplary model for the GAB brand, both on and off the job
• Notifies GM of any needed maintenance and repair to the facility

Required Skills and Education:

• Oral and Written Communication Skills
• Customer Relations
• Diplomacy
• Organization
• Keyboard Skills
• Computer Literacy
• Professionalism
• Project Management
• Time Management
• Inventory Management
• Scheduling
• High School Diploma or Equivalent
• Prior restaurant management experience required
• Valid Food Handlers Certification

Skills:

• Oral Communication Skills
• Written Communication Skills
• Customer Relations
• Diplomacy
• Organization
• Planning
• Project Management
• Professionalism
• Time Management
• Computer Literacy
• Keyboard Skills

Education/Experience:

• High School Diploma or Equivalent. Prior restaurant management experience required

Employee Benefits Package:

• health insurance
• dental
• vision
• life
• paid sick time
• retirement savings