Restaurant Assistant General Manager

Jim 'N Nick's Community Bar-B-Q; Concord (NC); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision insurance

401K plan

Employer paid life insurance

Life Assistance Program

Team Member Assistance Fund

Job summary

Jim 'N Nick's Community Bar-B-Q in Concord, NC, is seeking a Restaurant Assistant General Manager. This role requires overseeing operations to ensure guest satisfaction and financial success. Ideal candidates will have a strong management background, particularly in high-volume settings.

The position offers competitive pay between $65,000 and $75,000, and includes benefits like medical, dental, vision insurance, and vacation. This is a fantastic opportunity to join a vibrant team in a flourishing environment.

Qualifications

• Minimum of three years of high-volume full-service restaurant management experience.
• Exceptional leadership and motivational skills.
• Ability to attract, train, and retain team members.

Responsibilities

• Oversee every detail of operations to exceed guest expectations.
• Provide coaching and development for team members.
• Ensure compliance with food and service standards.
• Assist in financial performance with the GM.
• Manage staffing according to projections.

Skills

Leadership

Guest service focus

Financial goal attainment

Training and development

Time management

Education

High school diploma or GED

Some college preferred

Three years of restaurant management experience

Job description

Restaurant Assistant General Manager

Fantastic Opportunity. 100% Scratch Kitchen.

Essential Functions

• Ensures flawless execution of every detail, every shift, by every team member, to exceed Guest expectations at all times.
• Provides direction, coaching, training, and development for team members in food quality, service standards, safety, sanitation, and company policies and procedures.
• Ensures all food, beverage and service standards, policies and procedures are adhered to.
• Partners with the GM to ensure financial performance of the restaurant.
• Ensures consistent execution of all systems, standards, inventory and cost controls.
• Creates and implements plans that result in improved financial performance in all areas of the operation.
• Plans, executes and follows up on new company initiatives.
• Utilizes catering team to inspire community involvement and build sales.
• Ensures team members and manager schedules support the positive performance of the restaurant by verifying the right people are in place and par levels are scheduled according to projections.
• Assists in interviewing and final selection of all team members, maintaining appropriate staffing par levels.
• Verifies that all daily administration is carried out according to policy and standards.
• Proactively organizes and plans work anticipating the ever‑changing needs of the business.
• Communicates effectively with the guest, team members, management, local owner, Station 5 team, and vendors.
• Responds to guest feedback promptly and ensures positive guest recovery.
• Ensures cleanliness of exterior and interior facilities and sufficient supply levels to execute responsibilities.
• Follows safety procedures and standards when operating all equipment.
• Provides a safe, professional, non‑hostile, harassment‑free working environment for team members.
• Capable of handling multiple priorities, working under stress, and exercising good judgment.

We Offer

• Competitive pay $65,000 – $75,000 Base + Monthly Bonuses
• A work environment that is upbeat, exciting, and fun
• Opportunity for advancement
• Medical, dental, vision insurance, 401K plan, employer paid life insurance and vacation
• Life Assistance Program
• Team Member Assistance Fund

Experience and Educational Requirements

• High school diploma or GED. Some college preferred.
• Minimum of three years of high‑volume full‑service restaurant management experience.
• Exceptional leadership and motivational skills.
• Ability to attract, train, develop and retain the best team members in the industry.
• Exceptionally strong guest service focus with the ability to provide an exceptional dining experience for every guest.
• Ability to define, measure and attain financial goals with a focus on year‑over‑year sales growth, guest count increases, effective staffing levels, guest service measurements, cost of goods and labor cost management.

Physical Requirements (Reasonable Accommodations May Be Requested)

Performs duties that require bending, lifting, reaching and turning. Transports items and containers (weighing up to 50 lbs.). Able to stand up to 8 hours or longer if needed.

Additional Requirements Include

• Ability to sit or stand for extended periods of time and work in a restaurant environment.
• Ability to lift at least 50 pounds.
• Ability to talk and hear, and use hands repetitively to finger, handle, feel or operate kitchen equipment and other standard office equipment; reach with hands and arms; bend, kneel and crouch and climb.
• Climbing ladder and step stool.
• Dexterity required for handling food items and dishes.

The essential functions and requirements listed in this job description are not intended to be all‑inclusive. Other duties and responsibilities may be assigned as needed to meet the ongoing needs of the restaurant.

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