Restaurant Assistant General Manager

Jim 'N Nick's Community Bar-B-Q; Bluffton (SC); On-site; USD 50,000 - 65,000; Full time

Job summary

Jim 'N Nick's Community Bar-B-Q in Bluffton, SC is seeking a Restaurant Assistant General Manager to lead operations and enhance guest satisfaction. The role demands a strong focus on financial performance while ensuring all team members deliver exceptional service and maintain the restaurant's safety and cleanliness standards.

The ideal candidate has at least three years of management experience in a high-volume, full-service restaurant environment, with strong leadership skills and a deep commitment to guest service. Responsibilities include training staff, adherence to policies, and proactive problem solving.

Qualifications

• Minimum of three years of high volume full-service restaurant management experience.
• Exceptional leadership and motivational skills required.
• Ability to manage staff effectively and maintain service standards.

Responsibilities

• Ensure flawless execution of restaurant operations and exceed guest expectations.
• Provide direction, coaching, and training for team members.
• Manage financial performance in cooperation with the GM.
• Maintain cleanliness and safety standards within the restaurant.

Skills

Leadership

Guest service focus

Staff management

Financial goal management

Education

High school diploma or GED

Some college preferred

Job description

Restaurant Assistant General Manager

Fantastic Opportunity - 100% Scratch Kitchen

Essential Functions

• Ensures flawless execution of every detail, every shift, by every team member, to ensure we exceed Guest expectations at all times.
• Restaurant Assistant General Manager provides direction, coaching, training and development for team members including food quality, service standards, safety and sanitation, and company policies and procedures.
• Ensures all food, beverage and service standards, policies and procedures are adhered to.
• Partners with the GM to ensure financial performance of the restaurant.
• Ensures consistent execution of all systems, standards, inventory and cost controls.
• Partners with the GM to create and implement plans that result in improved financial performance in all areas of the operation.
• Partners with GM to plan, execute and follow up on new company initiatives.
• Restaurant Assistant General Manager utilizes catering team to inspire community involvement and build sales.
• Ensures team members and manager schedules support the positive performance of the restaurant by verifying the right people in place and par levels are scheduled according to projections.
• Interviews and assists in final selection of all team members, maintaining appropriate staffing par levels.
• Restaurant Assistant General Manager partners with GM to verify that all daily administration is carried out according to policy and standards.
• Proactively organizes and plans work anticipating the ever changing needs of the business.
• Communicates effectively with the guest, team members, management team, local owner, Station 5 team, and vendors.
• Responds to guest feedback promptly and ensures positive guest recovery.
• Restaurant Assistant General Manager ensures cleanliness of exterior and interior facilities and sufficient supply levels to execute their responsibilities.
• Follows safety procedures and standards when operating all equipment.
• Provides a safe and professional, non-hostile, harassment free working environment for team members.
• Ability to handle multiple priorities, work under stress and exercise good judgment.

Experience And Educational Requirements

• High school diploma or general equivalency diploma (GED). Some college preferred.
• Minimum of three years of high volume full-service restaurant management experience.
• Exceptional leadership and motivational skills required.
• Must be able to attract, train, develop and retain the very best Team Members in the industry.
• Exceptionally strong guest service focus with the ability to provide an exceptional dining experience for every guest.
• Ability to define, measure and attain financial goals for the restaurant, with a focus on year-over-year sales growth, guest count increases, effective staffing levels, guest service measurements, cost of goods and labor cost management.

Physical Requirements (Reasonable Accommodations May Be Requested)

Performs duties that require bending, lifting, reaching and turning. Transports items and containers (weighing up to 50 lbs.). Able to stand up to 8 hours or longer if needed.

Additional Requirements Include

• Ability to sit or stand for extended periods of time and work in a restaurant environment.
• Ability to lift at least 50 pounds.
• Ability to talk and hear, and use hands repetitively to finger, handle, feel or operate kitchen equipment and other standard office equipment; reach with hands and arms; bend, kneel and crouch and climb.
• Climbing ladder and step stool.
• Dexterity required for handling food items and dishes.

The essential functions and requirements listed in this job description are not intended to be all-inclusive. Other duties and responsibilities may be assigned as needed to meet the ongoing needs of the restaurant.