Restaurant and Operations Manager

Dave & Buster's Inc.; Louisville (KY); On-site; USD 52,000 - 62,000; Full time

Job summary

A leading entertainment provider is seeking a Restaurant and Operations Manager to oversee operations, enhance guest experiences, and lead a dedicated team. This role requires strong leadership skills and a passion for delivering exceptional service in a fast-paced environment.

Benefits

Competitive salary

Quarterly bonus program

Health, Dental, Vision

Employee Assistance Program

401K matching plan

FREE food

FREE gameplay

FUN work environment

Qualifications

• 2+ years of Restaurant/Hospitality Experience.
• Ability to lead a team to create a memorable guest experience.

Responsibilities

• Developing and leading hourly team members to exceed guest’s expectations.
• Interacting with guest service-focused team members in recruiting and training.

Skills

Leadership

Communication

Team Management

Job description

Join to apply for the Restaurant and Operations Manager role at Dave & Buster's Inc.

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Job Description

THE RESTAURANT & OPERATIONS MANAGER: provides overall leadership, supervision, and direction on strategic initiatives and operating standards to positively impact business results and exceed the guest experience.

What we are looking for!

• You love working in a fast-paced, multi-faceted Restaurant/Entertainment scene
• You can communicate with the Team Members and Guests in a way that inspires FUN!
• You like immediate gratification! Nothing better than making someone's experience better or inspiring your team to play at a higher level
• You have never met a goal you can't beat
• You can handle 100K days while walking five miles a shift & working an average of 50-hour work weeks
• The ability to oversee all aspects of the business - from the most minor details to the big picture

Requirements

• 21+ years of age
• 2+ years of Restaurant/Hospitality Experience
• Proficient in managing the cost of goods sold and labor
• Ability to lead a team to create a memorable guest experience
• True leadership capabilities
• The ability to work weekends, nights, and holidays
• Not afraid to work in a fast-paced, noisy environment with distracting conditions

What will you be doing daily?

• Developing and leading hourly team members to exceed guest’s expectations
• Demonstrating proactive leadership by ensuring positive staff and guest experiences through personal interactions
• Interacting with guest service-focused team members in areas of recruiting, hiring, coaching, training, and professional development
• Living our core values along with leading others to do so while collaborating with the management team to achieve high-quality and timely results

PERKS!

• Competitive salary
• Quarterly bonus program
• Health, Dental, Vision, Long & Short-term Disability
• Employee Assistance Program
• Buster’s Legacy Fund (Supports team members during difficult times)
• 401K matching plan
• FREE food
• FREE gameplay
• Large leadership team = multiple managers per shift
• FUN work environment

• Grow your career!
• Two FUN brands (Dave & Buster’s and Main Event Entertainment) under one roof = Double the growth opportunities

Dave & Buster’s Inc./Main Event Entertainment is an Equal Opportunity Employer

Salary Range: 52181 - 61389

We are an equal opportunity employer and participate in E-Verify in states where required.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Entertainment Providers