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Restaurant and Bakery Shift Leader

Ascent Hospitality Management

Fairmont (MN)

On-site

USD 35,000 - 45,000

Full time

Yesterday
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Job summary

A leading restaurant chain is seeking a Shift Leader to ensure exceptional guest experiences and team performance. You will manage daily operations, support staff, and maintain high standards of service and cleanliness. If you thrive in a fast-paced environment and have a passion for food service, this role is for you!

Benefits

401(k)
Competitive salary
Employee discounts

Qualifications

  • 1-year experience preferably in the food service industry.

Responsibilities

  • Ensure all menu items are prepared and presented properly.
  • Lead shifts effectively, maintaining standards and team morale.
  • Communicate with management regarding performance and issues.

Skills

Time Management
Communication
Mobility

Education

High school diploma
Some college or degree preferred

Job description

Benefits:
  • 401(k)
  • Competitive salary
  • Employee discounts
At Perkins Restaurant & Bakery our employees are part of the Perkins extended family and the families we serve. And you'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins where we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company who has a proven track record of success, has an unmatched commitment to their employees and employees the best in the industry, you are in the right place! We respect one another for our talent, creativity and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for- we got that too! SUMMARY OF POSITION A shift leader is empowered to support management in meeting restaurant goals through the implementation, management and enforcement of company policies, procedures, programs and performance standards. It means taking a hands-on leadership role in the restaurant to deliver the following to our Guests and Employees every shift:
  • Hot Food, Served Fast, by Friendly People
  • Outstanding Image and Cleanliness
  • 100% Guest Satisfaction
REPORTING RELATIONSHIPS Reports: Directly to General Manager or Manager on duty Internal: Extensive contacts with all levels of store personnel. External: Extensive contacts include guests, distributors. POSITION ACTIVITIES AND TASKS Ensures that all menu items are prepared, portioned, and presented properly in a clean safe, and sanitary manner, according to all established procedures, performance standards, and local health department regulations. Required, under certain circumstances, to perform/assist all functions for all positions in the restaurant. Shift Readiness – Set up each shift for success through thorough planning, careful inspection and anticipation of potential challenges which may arise during the shift. Effectively communicate expectations with staff, assign work stations and create enthusiasm and confidence in your team. Direct Your Shift – Execute your plan to lead a great shift. Your attitude, enthusiasm and adaptability set the stage for all team members, especially when the rush gets hectic. Maintain standards while keeping the team positive, organized and focused. Take immediate action to correct any food or service issues. Follow Up – Measure the results of the shift against your plan and ensuring the restaurant is ready for the next Guest and for the next shift. Communicate with management regarding employee performance, guest concerns, food or maintenance issues which need attention. PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS
  • Extensive standing and walking for up to 8 hours
  • Must be able to communicate clearly
  • Exposure to heat, steam, smoke, cold
  • Must have high level of mobility/flexibility in space provided
  • Must have time management skills
  • Must be able to read, write and perform addition/subtraction calculations
  • Must be able to control and utilize fingers to write, slice chop and operate equipment.
  • Must be able to work irregular hours under heavy pressure/stress during busy times
  • Bending, reaching, walking
  • Carrying trays of food products weighing about 50 pounds for distances up to 30 feet
  • Lifting up to 50 pounds
  • Exposure to dish and cleaning chemicals
SUPERVISION RECEIVED:
EDUCATION LEVEL REQUIRED: High school diploma; some college or degree preferred. EXPERIENCE REQUIRED: 1-year experience preferably in the food service industry Disclaimer This position description in not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts or working conditions associated with job. It is intended, however, to be an accurate reflection of those principle job elements essential for making decisions related to job performance, employee development and compensation. As such, the incumbent may perform other duties and responsibilities as required.
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