Rest Area Operations Lead (On-Call)

Easterseals; Dickson (TN); On-site; USD 42,000 - 57,000; Full time

Job summary

Easter Seals Tennessee seeks an Attendant 2 to support rest area operations under the supervision of the Attendant 1 (Lead). This role includes supervising Rest Area Attendants and any Job Coaches assigned to a service recipient, ensuring duties are carried out per contract and company policies, and communicating with leadership.

The position requires on-site presence, compliance with HIPAA and confidentiality requirements, participation in trainings, and upholding a respectful work environment

Responsibilities

• Complete necessary paperwork accurately and timely; communicate with supervisor, Easter Seals TN leadership, TDOT and CMRA using company cell phone and email
• Ensure rest area operations meet contract requirements with TDOT/CMRA
• Comply with Easter Seals policies, HIPAA, Title VI, confidentiality; report incidents involving service recipients or job coaches
• Attend in-service training, meetings, and out-of-town activities as required
• Promote a positive work environment by treating staff and visitors with courtesy and respect
• Receive and schedule time off requests with Attendant 1 (Lead) approval
• Maintain a two-week inventory of all supplies for daily operation within budget
• Support supervising Rest Area staff and complete performance documentation
• Perform monthly quality inspections on employees and document findings
• Provide 24-hour on-call coverage for East and West rest areas in conjunction with Attendant 1 (Lead)
• Monitor Waste Water Specialist work and report problems to Attendant 1 (Lead)
• Monitor service recipients training for competitive employment on site
• Assist with scheduling and back-filling staff schedules
• Assist with timely submission of purchase order requests
• Use reporting procedures for vandalism, accidents, theft, etc. involving visitors or property
• Keep a daily on-site log of personnel, times, and notable events
• Notify Attendant 1 (Lead) of safety issues and take corrective action as needed
• Provide feedback on employee performance through Easter Seals performance reviews
• All other duties as assigned by Attendant 1 (Lead)
• We are an equal opportunity employer and prohibit discrimination/harassment per federal, state, or local laws

Job description

Easter Seals Tennessee seeks an Attendant 2 to support rest area operations under the supervision of the Attendant 1 (Lead). This role includes supervising Rest Area Attendants and any Job Coaches assigned to a service recipient, ensuring duties are carried out per contract and company policies, and communicating with leadership.

The position requires on-site presence, compliance with HIPAA and confidentiality requirements, participation in trainings, and upholding a respectful work environment