Rest Area Lead - Operations & Compliance (On-Call)

Easter Seals Tennessee Inc; Dickson (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Easter Seals Tennessee Inc. is seeking an Attendant 2 to support rest area operations under supervision of the Attendant 1 (Lead). This role includes processing paperwork, communicating with leadership, TDOT, and CMRA, and ensuring contractual compliance.

You will supervise Rest Area Attendants and any Job Coaches, participate in on-site training, monitor safety, and maintain logs. A positive work environment and timely reporting of incidents are essential to daily operations.

Responsibilities

• Responsible for completing necessary paperwork accurately and in a timely manner. Utilize company cell phone and email to communicate effectively with supervisor, Easter Seals TN leadership, TDOT and CMRA.
• Assure that all rest area operations meet the requirements of the contract with the Department of Transportation/Community Rehabilitation Agencies of Tennessee
• Comply with Easter Seals Policies and Procedures and Employee Handbook, including the reporting of any incidents involving a service recipient and/or job coach, comply with HIPAA, Title VI, and Confidentiality requirements
• Attend in-service training sessions, meetings, and out of town activities as required
• Promote a positive work environment by treating staff and visitors with courtesy and respect
• Receive and schedule time off requests with the approval of the Attendant 1 (Lead)
• Maintain a two week inventory of all supplies for the daily operation of the rest areas per contract and within budget
• Support supervising the work of all Rest Area staff and perform all job performance documentation as required
• Support performing quality inspections on each employee at least once a month to ensure that all duties meet the required quality standards and provide written documentation of all findings
• In conjunction with the Attendant 1 (Lead) provide 24 hour on call coverage for the East and West side rest areas
• Monitor the work of the waste water specialist and report any problems to Attendant 1 (Lead)
• Monitor the work of any service recipients who are present at the site training for competitive employment
• Support the Attendant 1 (Lead) with scheduling and back-filling staff schedules
• Assist with ensuring that all purchase order requests are submitted in a timely manner
• Use proper reporting procedures when reporting vandalism, accidents, theft, etc. that involve rest area visitors and /or property
• Keep a daily log of all personnel on site available for review. This log will contain notations of time, dates, staff present and details of unusual activities such as accidents, theft, vandalism, etc.
• Notify Attendant 1 (Lead) of any safety issues and take immediate steps to correct any conditions that pose a serious health and safety threat
• Provide pertinent information and feedback in an ongoing process regarding employee's performance in all work duties through Easter Seals performance review process
• All other duties as assigned by Attendant 1 (Lead)

Job description

Easter Seals Tennessee Inc. is seeking an Attendant 2 to support rest area operations under supervision of the Attendant 1 (Lead). This role includes processing paperwork, communicating with leadership, TDOT, and CMRA, and ensuring contractual compliance.

You will supervise Rest Area Attendants and any Job Coaches, participate in on-site training, monitor safety, and maintain logs. A positive work environment and timely reporting of incidents are essential to daily operations.