Response Coordinator

George Washington University; Washington (District of Columbia); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

Retirement Savings

Tuition Benefits

Well-being Programs

Voluntary Benefits

Job summary

George Washington University seeks a Response Coordinator to support faculty, staff, and students after discrimination and harassment reports. You will initiate outreach, gather facts, explain resolution processes, and coordinate supportive measures while maintaining privacy and fairness.

Responsibilities include safety planning, referrals, and documenting activities in Maxient, with an emphasis on trauma-informed care and collaboration across campus stakeholders.

Qualifications

• Bachelor’s degree required; degree may be substituted with education/experience.
• LCSW or equivalent preferred.
• Experience with case management systems like Maxient.
• Ability to maintain privacy and act with discretion.
• Excellent communication, interpersonal, and organizational skills.

Responsibilities

• Initiates outreach to community members affected by discrimination and harassment.
• Gathers preliminary facts and explains available resolution processes.
• Assesses safety threats and escalates to BIT/TAT as needed.
• Provides trauma-informed support and referrals to resources.
• Documents reports and supports case management in Maxient.

Skills

Compassionate

Interpersonal skills

Communication skills

Discretion

Education

Bachelor’s degree

LCSW (or equivalent)

Tools

Maxient

Job description

Please see Special Instructions for more details.

Employer will not sponsor for employment Visa status

I. JOB OVERVIEW

The George Washington University (GW) is committed to maintaining a positive climate for study and work, in which all individuals are judged solely on relevant factors, such as skill and performance, and can pursue their activities in an environment free from discrimination, harassment, and violence. The Office of Equal Opportunity supports this commitment by offering complaint resolution options, support to individuals involved in incidents, and education opportunities designed to prevent incidents and encourage prompt reporting.
Response Coordinator will play a critical role in a coordinated community response to discrimination and harassment based on protected characteristics, including sexual assault, dating and domestic violence, and stalking. The position’s primary role is to support GW faculty, staff, and students by initiating outreach to Complainants, Respondents, and third parties following a report discrimination and harassment and to facilitate supportive measures for those impacted by these incidents. In addition, Response Coordinator will facilitate reasonable modifications for students experiencing pregnancy or related conditions. Response Coordinator directly report to the Director of Response and Prevention.

JOB DUTIES

• Initiates outreach to community members who are impacted by discrimination and harassment including sexual assault, dating violence, domestic violence, and stalking.
• Meets with community members to gather preliminary facts underlying incidents, explain resolution processes offered through the Equal Opportunity Office, the availability of supportive measures, evidence preservation, and safety planning.
• Determines, in consultation with the Director of Response and Prevention and EO Coordinator, whether there is an immediate threat or safety concern for any individual and/or the campus community that should be escalated to the Behavioral Intervention Team ( BIT ), the Threat Assessment Team ( TAT ), and/or whether other immediate action should be taken.
• Describes complex resolution processes in detail and has the ability to answer questions pertaining to them.
• Provides free referrals to on-campus and community resources for healthcare, counseling, and other crisis management services.
• Files timely and anonymous reports with the Division of Safety & Operations pursuant to the Jeanne Clery Campus Safety Act.
• Collaborates with students, faculty, and staff to develop individualized safety plans to ensure the well-being of all parties involved in an incident.
• Provides trauma-informed support for Complainants, Respondents, and third parties while upholding core values related to compassion, impartiality, and fairness for all involved in the process.
• Ensures that all reports and supportive measures are thoroughly documented within the Office for Equal Opportunity’s case management system, Maxient.
• Leads training and orientation programming for GW staff, faculty, and students related to discrimination and harassment based on a protected characteristic, including sexual assault, dating and domestic violence, and stalking.

Performs other work duties as assigned. The omission of specific duties does not preclude the supervisor from assigning tasks logically related to the position.

Minimum Qualifications

Qualified candidates will hold a Bachelor’s degree in an appropriate area of specialization. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Preferred Qualifications

• Ability to work to support Complainants, Respondents, and third parties fairly, compassionately, and impartially.
• Experience using a case management system, such as Maxient.
• Demonstrated ability to maintain privacy and act with discretion.
• Excellent communication, interpersonal, and organizational skills.
• Prior experience as a counselor and trainer.
• LCSW or equivalent.
• Familiarity with violence prevention, counseling, and advocacy services offered within a university context.
• Prior experience working in higher education is preferred but not required.

GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.

II. JOB DETAILS

Campus Location

Foggy Bottom, Washington, D.C.

College/School/Department

Diversity and Inclusion

Family

Family Safety and Facilities

Sub-Family

Community Response

Level

Level 1

Full-Time/Part-Time

Full-Time

Hours Per Week

40

Work Schedule

8AM - 5PM

Will this job require the employee to work on site?

Yes

Employee Onsite Status

Hybrid

Telework

Yes

Required Background Check

Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search

Special Instructions to Applicants

Employer will not sponsor for employment Visa status

Internal Applicants Only

No

Posting Number

S014482

Job Open Date

09/25/2026

Job Close Date

If temporary, grant funded, Sponsored Project funded or limited term appointment, position funded until:

Background Screening Successful Completion of a Background Screening will be required as a condition of hire.

EEO Statement

The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * Are you currently employed with The George Washington University?
  • No
  • Yes
• * For current GW employees, have you completed your Introductory Employment Period (IEP)? (As a reminder,employees in their IEP are not eligible to apply for other internal university staff and research positions until the IEP is complete.)
  • Yes, IEP complete
  • No, still in IEP
  • N/a - not a current GW employee
• * What is your salary range expectation?

  (Open Ended Question)

Documents needed to Apply

Required Documents

• Resume
• Cover Letter

Optional Documents

Human Resource Management & Development

2013 H Street, NW, 3rd Floor

Washington, DC 20006