Resource Specialist

Cenetene Corporation; Raleigh (NC); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading organization is looking for a dedicated individual to provide resource support to members in the NC region. This role involves assessing member needs, connecting them to local resources, and collaborating with various stakeholders to facilitate access to essential services. The ideal candidate will have a Bachelor's degree and relevant experience, along with a commitment to improving community health. The position offers flexibility in work arrangements and a comprehensive benefits package.

Benefits

Health insurance

401K

Stock purchase plans

Tuition reimbursement

Paid time off

Flexible work arrangements

Qualifications

• 2-4 years of relevant experience or equivalent experience demonstrating applicable knowledge.

Responsibilities

• Assist in assessing member needs and contribute to care plans.
• Connect members to local resources and support application processes.
• Monitor care/service delivery and perform follow-ups.

Education

Bachelor's degree

Job description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose:

Provides resource support to members and connects members to local resources for various services (e.g., employment, housing, independent living, justice, foster care) based on care/service assessment and plans. Works with leadership to identify the best, most appropriate local resources for members' needs based on industry best practices.

Location:

Remote - NC Region 5 counties: New Hanover, Brunswick, Columbus, Pender, Bladen, Robeson, Scotland, Sampson, Montgomery, Moore, Lee, Hoke, Cumberland, Harnett, Richmond.

Key Responsibilities:

1. Assist in assessing member needs and contribute to the development of care plans/service plans aligned with members' goals and preferences, including referral coordination for services such as employment, housing, independent living, justice, foster care, and community transitions.
2. Connect members to local resources, assist with documentation, and support application processes as needed.
3. Act as a resource for members seeking support, determining eligibility and care needs based on assessments and plans.
4. Monitor care/service delivery, perform follow-ups to ensure timely access and transitions.
5. Collaborate with providers, community organizations, stakeholders, and government entities to facilitate access to essential services.
6. Develop education and training programs for staff and providers to enhance resource identification.
7. Assist in drafting materials and developing policies, procedures, and programs related to local resource services, including advocacy and emergency housing.
8. Ensure all resource information is documented and current.
9. Conduct outreach to hard-to-reach individuals and families in the community.
10. Perform other duties as assigned to meet member and business needs.
11. Comply with all policies and standards.

Qualifications:

Bachelor's degree required with 2-4 years of relevant experience, or equivalent experience demonstrating applicable knowledge, duties, scope, and skill level.

Compensation and Benefits:

Pay Range: $22.50 - $38.02 per hour

Centene offers a comprehensive benefits package including competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off and holidays, and flexible work arrangements (remote, hybrid, field, or office).

Actual pay will be based on skills, experience, education, and other factors. Total compensation may include additional incentives.

Equal Opportunity Employment:

Centene is committed to diversity and equal opportunity. All qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Applicants with arrest or conviction records will be considered in accordance with applicable laws, including the LA County Ordinance and the California Fair Chance Act.