Resource & Referral Navigator for Native Communities

NATIVE DIRECTIONS INC; Stockton (CA); Presencial; USD 28.000 - 30.000; Jornada completa

Descripción de la vacante

Native C.O.R.E. (Community Outreach, Referral, and Education) in Stockton, CA is seeking a Resource & Referral Specialist to guide Native American community members to essential services.

You will assess needs, coordinate referrals, maintain case records, and provide ongoing advocacy and information on eligibility, rights, and processes. The role emphasizes crisis intervention, collaboration with local partners, and culturally respectful support, with occasional local travel and a requirement

Formación

• Bachelor's degree in social work, psychology, human services, or a related field.
• Minimum of 1 year of experience in case management, resource coordination, or social services, preferably in a nonprofit or community-based organization.
• Knowledge of and experience working with Native American communities, with a demonstrated commitment to cultural competency and understanding.
• Strong interpersonal and communication skills, with the ability to build rapport, establish trust, and communicate effectively with diverse populations.
• Ability to work independently and as part of a team, with a proactive and solution-focused approach to service delivery.
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple deadlines.
• Proficiency in Microsoft Office Suite and experience with database management preferred.
• Valid driver's license and willingness to travel locally as needed.

Responsabilidades

• Resource Navigation: Conduct comprehensive assessments of individuals; needs and circumstances and provide personalized assistance and guidance in accessing relevant resources and services.
• Referral Coordination: Collaborate with community partners, service providers, and agencies to facilitate referrals for clients to appropriate programs and resources, ensuring continuity of care and support.
• Case Management: Maintain detailed records of client interactions, referrals made, and follow-up activities, and provide ongoing support and advocacy to address barriers and challenges.
• Information and Education: Provide information and education to clients about available resources, eligibility criteria, application processes and rights and responsibilities, empowering them to make informed decisions.
• Crisis Intervention: Provide crisis intervention and support to individuals experiencing urgent or emergency situations, connecting them with appropriate services and resources.
• Cultural Competency: Demonstrate cultural humility and sensitivity in all interactions, respecting and honoring the traditions, values, and perspectives of the Native American community.
• Collaboration: Collaborate closely with other members of the Native C.O.R.E. team, including outreach coordinators, program staff, and community partners, to ensure coordinated and effective service delivery.
• Documentation and Reporting: Maintain accurate and up-to-date documentation of client interactions, services provided, and outcomes achieved, and prepare regular reports as required.

Conocimientos

Interpersonal communication

Communication skills

Team collaboration

Time management

Organizational skills

Driver's license

Educación

Bachelor's degree in social work, psychology, human services, or related field

Herramientas

Microsoft Office Suite

Database management

Descripción del empleo

Native C.O.R.E. (Community Outreach, Referral, and Education) in Stockton, CA is seeking a Resource & Referral Specialist to guide Native American community members to essential services.

You will assess needs, coordinate referrals, maintain case records, and provide ongoing advocacy and information on eligibility, rights, and processes. The role emphasizes crisis intervention, collaboration with local partners, and culturally respectful support, with occasional local travel and a requirement