Resource & Referral Specialist

NATIVE DIRECTIONS INC; Stockton (CA); Presencial; USD 28.000 - 30.000; Jornada completa

Descripción de la vacante

Native C.O.R.E. (Community Outreach, Referral, and Education) in Stockton, CA is seeking a Resource & Referral Specialist to guide Native American community members to essential services.

You will assess needs, coordinate referrals, maintain case records, and provide ongoing advocacy and information on eligibility, rights, and processes. The role emphasizes crisis intervention, collaboration with local partners, and culturally respectful support, with occasional local travel and a requirement

Formación

• Bachelor's degree in social work, psychology, human services, or a related field.
• Minimum of 1 year of experience in case management, resource coordination, or social services, preferably in a nonprofit or community-based organization.
• Knowledge of and experience working with Native American communities, with a demonstrated commitment to cultural competency and understanding.
• Strong interpersonal and communication skills, with the ability to build rapport, establish trust, and communicate effectively with diverse populations.
• Ability to work independently and as part of a team, with a proactive and solution-focused approach to service delivery.
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple deadlines.
• Proficiency in Microsoft Office Suite and experience with database management preferred.
• Valid driver's license and willingness to travel locally as needed.

Responsabilidades

• Resource Navigation: Conduct comprehensive assessments of individuals; needs and circumstances and provide personalized assistance and guidance in accessing relevant resources and services.
• Referral Coordination: Collaborate with community partners, service providers, and agencies to facilitate referrals for clients to appropriate programs and resources, ensuring continuity of care and support.
• Case Management: Maintain detailed records of client interactions, referrals made, and follow-up activities, and provide ongoing support and advocacy to address barriers and challenges.
• Information and Education: Provide information and education to clients about available resources, eligibility criteria, application processes and rights and responsibilities, empowering them to make informed decisions.
• Crisis Intervention: Provide crisis intervention and support to individuals experiencing urgent or emergency situations, connecting them with appropriate services and resources.
• Cultural Competency: Demonstrate cultural humility and sensitivity in all interactions, respecting and honoring the traditions, values, and perspectives of the Native American community.
• Collaboration: Collaborate closely with other members of the Native C.O.R.E. team, including outreach coordinators, program staff, and community partners, to ensure coordinated and effective service delivery.
• Documentation and Reporting: Maintain accurate and up-to-date documentation of client interactions, services provided, and outcomes achieved, and prepare regular reports as required.

Conocimientos

Interpersonal communication

Communication skills

Team collaboration

Time management

Organizational skills

Driver's license

Educación

Bachelor's degree in social work, psychology, human services, or related field

Herramientas

Microsoft Office Suite

Database management

Descripción del empleo

Future Opening: Resource & Referral Specialist

Job Title: Resource and Referral Specialist
Company: Native C.O.R.E. (Community Outreach, Referral, and Education)
Location: Stockton, CA
About Native C.O.R.E.:
Native C.O.R.E. is a dedicated outreach organization committed to serving and uplifting the Native American Community. Our mission revolves around providing essential services such as education, referral to substance use disorder (SUD) programs, support for homeless individuals, cultural education, and drug and alcohol prevention. We strive to empower individuals and families within the community, fostering resilience and wellness.
Job Description:
The Resource and Referral Specialist is to assist individuals and families within the Native American community in accessing the services and support they need. The Resource and Referral Specialist will serve as a trusted guide, providing information, advocacy, and connections to resources that promote health, well-being, and empowerment.
Responsibilities:
Resource Navigation: Conduct comprehensive assessments of individuals; needs and circumstances and provide personalized assistance and guidance in accessing relevant resources and services.
Referral Coordination: Collaborate with community partners, service providers, and agencies to facilitate referrals for clients to appropriate programs and resources, ensuring continuity of care and support.
Case Management: Maintain detailed records of client interactions, referrals made, and follow-up activities, and provide ongoing support and advocacy to address barriers and challenges.
Information and Education: Provide information and education to clients about available resources, eligibility criteria, application processes and rights and responsibilities, empowering them to make informed decisions.
Crisis Intervention: Provide crisis intervention and support to individuals experiencing urgent or emergency situations, connecting them with appropriate services and resources.
Cultural Competency: Demonstrate cultural humility and sensitivity in all interactions, respecting and honoring the traditions, values, and perspectives of the Native American community.
Collaboration: Collaborate closely with other members of the Native C.O.R.E. team, including outreach coordinators, program staff, and community partners, to ensure coordinated and effective service delivery.
Documentation and Reporting: Maintain accurate and up-to-date documentation of client interactions, services provided, and outcomes achieved, and prepare regular reports as required.
Suggested Qualifications:
Bachelor's degree in social work, psychology, human services, or a related field.
Minimum of 1 year of experience in case management, resource coordination, or social services, preferably in a nonprofit or community-based organization.
Knowledge of and experience working with Native American communities, with a demonstrated commitment to cultural competency and understanding.
Strong interpersonal and communication skills, with the ability to build rapport, establish trust, and communicate effectively with diverse populations.
Ability to work independently and as part of a team, with a proactive and solution-focused approach to service delivery.
Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple deadlines.
Proficiency in Microsoft Office Suite and experience with database management preferred.
Valid driver's license and willingness to travel locally as needed.

Compensation: $20.00 - $22.00 per hour

About Us

Our San Joaquin Delta Community is comprised of a very diverse Native American Community and continues to grow every year. Our goal is to promote health and wellness in this community and utilize traditional and cultural customs to preserve our heritage.

MISSION & HISTORY.

Mission Statement

Established in 1972, Native Directions, Inc.; Three Rivers Indian Lodge provides chemically dependent treatment services for individuals needing a new beginning by utilizing spiritual and traditional education within a social model program for positive life changes.

Vision Statement

Native Directions, Inc.; Three Rivers Indian Lodge provides culturally relevant and client-centered treatment services for Native Americans and others experiencing chemical dependency . Sobriety for clients is promoted through programs that connect or reconnect with history, culture, tradition, and spirituality; build awareness and ability to communicate with trust; and develop skills to foster self-awareness and empowerment. We strive to support self worth, balance, independence and spiritual healing for Native American people.

Are you Native American or enrolled in a federally recognized tribe? *

Have you had any experience working with the AI/AN Community? *

Have you had any experience working in a Non-Profit? *

Referral code from a current employee If no code provided, add their name instead.