Resource Mother I

Spectraforce Technologies, Inc.; Macon (GA); Remote; USD 36,000 - 48,000; Full time

Job summary

Spectraforce Technologies, Inc. seeks a Resource Mother I to support the Planning for Healthy Babies program remotely with field-based work in Georgia.

You will educate and mentor women postpartum, coordinate care, and connect families with community resources while tracking outreach activities according to SOPs and program metrics. The role requires 2+ years in community health/outreach and a high school diploma or equivalent; an associate degree is preferred.

Qualifications

• Required: High school diploma or equivalent.
• 2+ years of experience with community agencies providing health care, managed care, and outreach.
• Preferred: Associate degree in related field.

Responsibilities

• Provide education to P4HB members on plan services and benefits to encourage healthy behaviors, including healthy eating choices and smoking cessation.
• Complete intakes-based interviews with P4HB participants and supporting to identify the needs of the members.
• Identify and document member needs and provide to clinical management to develop plan of care.
• Coordinate and implement the delivery of member care and social services within the community.
• Assist participants in locating and utilizing community resources including legal, medical, financial assistance, and other referral services.
• Coordinate services to assist participants with attending primary care medical appointments.
• Serve as the liaison between participants and family members, significant others, nurses, physicians, and organizational components to facilitate communication, linkage and continuity of service.
• Document status of appointments, enrollment and participation in planned services and benefits.
• Outreach metrics: Ensuring this is completed in a timely manner: SOP's that are in line with the processes as well as the metrics that are aligned with the processes.

Skills

Communication skills

Time management

Education

High school diploma or equivalent

Associate degree in related field

Job description

Title: Resource Mother I

Duration: 12 Months - Possible extension/conversion

Location: Remote- GA field-based | 1 person in Central region (Macon or closest proximity to Macon) 2nd in SW region (Albany or Valdosta)

Schedule - Monday - Friday 8:30 am-5:30 pm EST

Summary

Responsible for outreach, support, mentoring, education, community linkages etc. of women who have delivered Very Low Birth Weight babies and are participating in the Planning for Healthy Babies program. The RM is also responsible for educating and supporting members throughout their 12-month postpartum period. Resource Mothers play a significant role in improving the Plans postpartum visit HEDIS measure as well as carrying out the contractual requirements of the Planning for Health Babies Program

Responsibilities

• Provide education to P4HB members on plan services and benefits to encourage healthy behaviors, including healthy eating choices and smoking cessation.
• Complete intakes based interviews with P4HB participants and supporting to identify the needs of the members.
• Identify and document member needs and provide to clinical management to develop plan of care.
• Coordinate and implement the delivery of member care and social services within the community.
• Assist participants in locating and utilizing community resources including legal, medical, financial assistance, and other referral services.
• Coordinate services to assist participants with attending primary care medical appointments.
• Serve as the liaison between participants and family members, significant others, nurses, physicians, and organizational components to facilitate communication, linkage and continuity of service.
• Document status of appointments, enrollment and participation in planned services and benefits.

Outreach metrics: Ensuring this is completed in a timely manner: SOP's that are in line with the processes as well as the metrics that are aligned with the processes.

Candidate Requirements

Education/Certification

Required: High school diploma or equivalent required. 2+ years of experience working with community agency providing services encompassing the basic competency areas of health care, managed care, member outreach (community resources, communication skills, individual and family advocacy, health education, services skills and responsibilities).

Preferred: Associate degree in related field preferred.

Licensure

Required: N/A- just driver's license

Preferred:

Years of experience required

2+ years' experience (reference Education req info above)

Disqualifiers: Outside of contract work; no job-hopping and short tenure positions (MUST NOTE IF CONTRACT POSITIONS ON RESUME)

Additional qualities to look for

Home visits experience

Top 3 must-have hard skills stack-ranked by importance

• 1 Great communication skills
• 2 Great time management
• 3