Resource Manager

Omnicell; Kansas City (MO); On-site; USD 49,000 - 72,000; Full time

Job summary

A leading company in healthcare software is seeking a Resource Manager to optimize project scheduling and resource management. The role involves managing metrics, conducting capacity planning, and collaborating with various stakeholders to improve operational efficiencies. Candidates should possess a Bachelor's degree and relevant experience in resource management and predictive analytics.

Qualifications

• 3+ years of resource management or health systems operations experience in healthcare software.
• 3+ years of predictive data analytics or modeling experience.

Responsibilities

• Manage resource management methodology and project scheduling.
• Conduct resource capacity planning and forecast exercises.
• Create and deliver executive-level presentations on resource management.

Skills

Resource Management

Predictive Data Analytics

Communication

Education

Bachelor’s Degree

Master’s Degree

Job description

Join to apply for the Resource Manager role at Omnicell

Join to apply for the Resource Manager role at Omnicell

What You’ll Do

As a Resource Manager, Workforce Management, you will:

• Manage resource management methodology – Ensure efficient project scheduling for customer and Omnicell resources.
• Build, maintain, and communicate resource management metrics – Identify opportunities and challenges to improve resource management.
• Assist with all aspects of resource management – Provide transparency to business leaders and source input from Professional Services stakeholders.
• Conduct resource capacity planning and forecast exercises – Provide senior leadership with visibility into resource capacity and future forecasts.
• Manage multiple project resource requests – Utilize identified platforms to handle resource requests with support from Senior Resource Manager and Workforce Management leaders.
• Identify over and underutilized resources – Improve operational efficiencies by balancing resource utilization.
• Collaborate with Portfolio Management – Provide current resource capacity and gaps by project roles.
• Liaise between internal Omnicell teams and customer project teams – Ensure delivery of all resource management deliverables.
• Consult with Professional Services stakeholders – Identify opportunities for improvement based on resource management practices.
• Primary point of contact for project communication – Manage internal and external communication related to resource management.
• Manage customer escalations and difficult conversations – Address and resolve customer concerns effectively.
• Facilitate meetings with Professional Services stakeholders – Review risk, analyze at-risk projects, and provide insights on resource capacity and gaps.
• Advise Professional Services Leadership – Address at-risk project concerns or issues meeting key customer deliverables.
• Create and deliver executive-level presentations – Provide insights and updates on resource management.
• Advise Portfolio Management on capacity planning efforts – Ensure alignment with quarterly revenue targets.
• Provide visibility to Senior Resource Manager and Professional Services Leadership – Highlight resource constraints impacting revenue-generating activities.
  
  
  

Job Description

What You’ll Do

As a Resource Manager, Workforce Management, you will:

Primary Impact: Contribute to Omnicell’s purpose by ensuring efficient project scheduling and resource management, ultimately improving operational efficiencies and effectiveness.

• Manage resource management methodology – Ensure efficient project scheduling for customer and Omnicell resources.
• Build, maintain, and communicate resource management metrics – Identify opportunities and challenges to improve resource management.
• Assist with all aspects of resource management – Provide transparency to business leaders and source input from Professional Services stakeholders.
• Conduct resource capacity planning and forecast exercises – Provide senior leadership with visibility into resource capacity and future forecasts.
• Manage multiple project resource requests – Utilize identified platforms to handle resource requests with support from Senior Resource Manager and Workforce Management leaders.
• Identify over and underutilized resources – Improve operational efficiencies by balancing resource utilization.
• Collaborate with Portfolio Management – Provide current resource capacity and gaps by project roles.
• Liaise between internal Omnicell teams and customer project teams – Ensure delivery of all resource management deliverables.
• Consult with Professional Services stakeholders – Identify opportunities for improvement based on resource management practices.
• Primary point of contact for project communication – Manage internal and external communication related to resource management.
• Manage customer escalations and difficult conversations – Address and resolve customer concerns effectively.
• Facilitate meetings with Professional Services stakeholders – Review risk, analyze at-risk projects, and provide insights on resource capacity and gaps.
• Advise Professional Services Leadership – Address at-risk project concerns or issues meeting key customer deliverables.
• Create and deliver executive-level presentations – Provide insights and updates on resource management.
• Advise Portfolio Management on capacity planning efforts – Ensure alignment with quarterly revenue targets.
• Provide visibility to Senior Resource Manager and Professional Services Leadership – Highlight resource constraints impacting revenue-generating activities.
  
  
  

________________________________________

Who You Are

• Bachelor’s Degree
• 3+ years of resource management or health systems operations experience in a healthcare software solutions industry
• 3+ years of predictive data analytics or modeling experience – Demonstrated experience in using analytics and modeling to project current and future resource and capacity demands.
  
  
  

Preferred Qualifications

• Master’s Degree
• Balance of drive, business acumen, and interpersonal skills
• Positive, professional demeanor and presentation in all interactions
• Highly motivated self-starter who takes initiative
• Problem solver with a flexible mindset delivering business outcomes and scalable solutions
• High EQ, consultative mindset, and close attention to detail – Excellent communication (oral and written) skills.
  
  
  

________________________________________

How You’ll Elevate At Omnicell

At Omnicell, success isn’t just about what you achieve—it’s about how you achieve it. We embed Elevate Behaviors in everything we do. As a Resource Manager, Workforce Management, you will:

• Collaborate – Build strong networks, share knowledge, and foster partnerships that drive results.
• Inspire – Influence, engage, and motivate those around you to create a high-performing, inclusive culture.
• Develop – Embrace continuous learning and actively support the growth of yourself and others.
• Execute – Set clear priorities, take ownership of outcomes, and deliver on commitments.
• Impact – Drive innovation, challenge the status quo, and align business goals with customer success.
  
  
  

About Us

Since 1992, Omnicell has been committed totransforming pharmacy carethroughoutcomes-centric innovationdesigned to optimize clinical and business outcomes across all settings of care. We strive to be the healthcare provider’s most trusted partner by our guiding promise of “Outcomes. Defined and Delivered.”

Our comprehensive portfolio ofrobotics, smart devices, intelligent software, and expert servicesis helping healthcare facilities worldwideto improve business and clinical outcomesas they move closer to the industry vision of the Autonomous Pharmacy.

Our guiding principles inform everything we do:

• As Passionate Transformers, we find a better way to innovate relentlessly.
• Being Mission Driven, we consistently deliver on our promises.
• Our Entrepreneurial spirit makes the most of EVERY opportunity for innovation.
• Understanding that Relationships Matter creates synergies that yield the greatest benefits for all.
• Intellectually Curious, eager to think deeper to learn and improve.
• In Doing the Right Thing, we lead by example in ALL we do.
  
  
  

We are deeply committed to Environmental, Social, and Governance (ESG) initiatives. Our ESG efforts focus on creating an inclusive culture and a healthier world. This includes our Employee Impact Groups, which foster inclusion and belonging, as well as our learning and well-being programs that support personal and professional growth. We also prioritize sustainability in our operations, aiming to reduce our environmental footprint and promote responsible business practices. Join us in transforming the pharmacy care delivery model, making patient care safer and smarter for all.

About The Team

Omnicell is dedicated to fostering an inclusive workplace. We welcome applications from all individuals, valuing a wide range of perspectives and backgrounds. As an equal opportunity employer, we do not discriminate based on race, gender, religion, sexual orientation, gender identity, national origin, veteran status, or disability. We are committed to making our recruitment process accessible to everyone. We offer support and reasonable adjustments for individuals with disabilities during our hiring process. If you need assistance, please contact us at [e-mail] .

At Omnicell, respect for privacy and confidentiality is paramount. We adhere to strict policies to prevent discrimination or retaliation against those who engage in open conversations about compensation. However, employees privy to compensation information as part of their job role are expected to maintain confidentiality, except in specific circumstances outlined by law, such as during formal complaints, investigations, or as required by legal obligations.

Please note that Omnicell reserves the right to modify job roles and responsibilities as needed to meet our organization's evolving needs and drive our mission forward.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Hospitals and Health Care

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