Resource Coordinator: Crisis Support & Community Impact

Eckerd Connects; Philadelphia (Philadelphia County); On-site; USD 56,000 - 62,000; Full time

Benefits offered by this job

Low-Cost Medical, Dental and Vision

PTO 19 days first year

11 paid holidays

Retirement matching 5%

Flexible spending accounts

Disability insurance

Life/AD&D insurance

PSLF Eligible Employer

PTO Exchange

Job summary

Eckerd Connects is seeking a Resource Coordinator in Philadelphia to support customers who need extra assistance and connect them with housing, mental health, and other critical services.

You will assess needs, develop goal plans, and lead case-management activities, including transition out of stabilization within about 30 days, with ongoing support as needed. This role requires flexibility for evenings and Saturdays.

Qualifications

• Bachelor's degree required, with a minimum of 3 years of Human Service/case management experience preferred.
• Previous experience with workforce development or related programs preferred.
• Proficient in Microsoft Excel, Word and Outlook.

Responsibilities

• The Resource Coordinator will work with customers who need extra support, beyond what Workforce Advisors can provide, to resolve a crisis.
• As an expert in community resources, connect customers with external supports related to housing, mental health, domestic violence, substance abuse, parenting, food insecurity, and grief.
• Assess supportive service needs and determine whether stabilization resources are appropriate, developing a clear goal plan with customers.
• Determine next steps for customers during case management meetings and assist with transition out of stabilization services, ideally after 30 days.
• Intensive case management: work with clients to set small goals around resolving barriers to career seeking.

Skills

Bachelor's degree

Case management

Microsoft Office

Flexible schedule

Driver's license

Drug screen

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Eckerd Connects is seeking a Resource Coordinator in Philadelphia to support customers who need extra assistance and connect them with housing, mental health, and other critical services.

You will assess needs, develop goal plans, and lead case-management activities, including transition out of stabilization within about 30 days, with ongoing support as needed. This role requires flexibility for evenings and Saturdays.