Resource Center Support Staff

City of Nashua; Nashua (NH); On-site; USD 29,000 - 40,000; Part time

Job summary

The City of Nashua is seeking a compassionate per diem Support Staff member for the Resource Center. You will assist with check-in, log visitor access, and help maintain a safe environment for clients, including de-escalation as needed.

This part-time position offers an hourly rate of $25.00 and requires strong interpersonal skills, basic computer ability, and CPR/Narcan training. Bilingual applicants are a plus.

Qualifications

• High school diploma or equivalent.
• Experience in human services helping people experiencing homelessness.
• Experience with individuals with mental or behavioral health conditions.
• Some computer skills.
• Bi-lingual skills a plus.
• Strong interpersonal and communication skills.
• Trained in CPR and Narcan use.

Responsibilities

• Oversee check-in process and log daily site access.
• Maintain safety of those on site with regular checks.
• Perform walk-throughs to ensure visitors follow policies.
• Assist with computer access for clients.

Skills

Interpersonal skills

Computer skills

Bilingual

Written and verbal communication

CPR and Narcan training

De-escalation

Education

High school diploma or equivalent

Job description

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Frontline Applicant Tracking - City of Nashua

The City of Nashua is looking for a compassionate individual who enjoys supporting the community to work per diem as Support Staff at the City of Nashua's Resource Center.

JOB SUMMARY AND RESPONSIBILITIES

This part-time position will support the operation of the City of Nashua Resource Center. The staff will provide oversight of check-in process, daily recording of those accessing the site through log keeping, maintaining safety of those on site with regular checks to prevent substance use and overdose. Secure areas of use by performing walk-throughs and ensuring visitors are following policies recommended for the safety of all. This is a part time position, with varying working days. The hourly rate is $25.00.

SKILLS/QUALIFICATIONS

• High school diploma or equivalent
• Previous experience in human services working with people experiencing homelessness
• Previous experience working with individuals that have mental or behavioral health conditions
• Some Computer Skills
• Bi-lingual skills a plus
• Strong interpersonal skills
• Solid writing and verbal communication skills
• Trained in CPR and Narcan Use

Knowledge of:

• Substance misuse, treatment and recovery services, mental and behavioral health conditions
• Signs of an overdose and how to respond with life saving measures
• Employment supports
• Resume development

Ability to:

• Effectively de-escalate conflict (verbal and physical)
• Work effectively in a team environment
• Work with difficult personalities and those impacted by mental illness
• Help with computer access

WORKING CONDITIONS/PHYSICAL DEMANDS:

• Ability to work in setting with complex people
• Must be able to stand and perform frequent walk throughs of the space
• Environment may be loud
• Ability to occasionally lift and carry over 20 pounds

EQUAL OPPORTUNITY EMPLOYER - Recruiting practices shall be consistent with State and Federal Law (09/11/2026)

Postings current as of 9/13/2026 3:20:44 PM CST.

An internal applicant is a current employee of the City of Nashua.

Need Help?

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