Community Support Specialist

Greater Nashua Mental Health; Nashua (NH); On-site; USD 27,000 - 35,000; Full time

Benefits offered by this job

Health insurance plans

HSA

FSA

Dental insurance

Vision insurance

Life and AD&D insurance

Disability insurance

403b with employer match

Paid time off

Holidays

Job summary

Greater Nashua Mental Health in Nashua, NH, seeks a Community Support Specialist to provide community-based support to individuals pursuing recovery from mental health and co-occurring conditions. The role emphasizes engagement, independence, and helping clients improve functioning in their natural environments through strengths-based interventions.

You will maintain a caseload, document services in the EMR, and collaborate with multidisciplinary teams to support client-centered care, with

Qualifications

• Associate's degree in Psychology or related field required; Bachelor's preferred.
• 2+ years in human services or behavioral health.
• Strong communication and engagement with clients; ability to work independently.
• Proficiency with MS Office and EMR documentation.

Responsibilities

• Provide direct, community-based support in homes and community settings.
• Engage clients using Motivational Interviewing.
• Maintain a caseload and meet productivity expectations for direct client service hours.
• Complete accurate documentation for services and outreach.
• Collaborate with multidisciplinary teams to support coordinated, client-centered care.
• Participate in team meetings, supervision, and ongoing training.

Skills

Communication skills

Engagement skills

Interpersonal skills

Education

Associate's degree in Psychology or related field

Bachelor's degree preferred

Tools

Microsoft Office

EMR systems

Job description

Description

Full-Time | Nashua, NH

Greater Nashua Mental Health is seeking a Community Support Specialist to provide community-based support to individuals working toward recovery from mental health and co-occurring conditions. This role focuses on building engagement, supporting independence, and helping clients improve functioning within their natural environments through individualized, strengths-based interventions.

Key Responsibilities

• Provide direct, community-based support services to individuals in their homes and community settings.
• Engage clients using evidence-based interventions such as Motivational Interviewing.
• Maintain a caseload and meet productivity expectations for direct client service hours.
• Conduct outreach to re-engage clients who have disengaged from treatment.
• Complete accurate and timely documentation for all services and outreach activities.
• Collaborate with multidisciplinary teams to support coordinated, client-centered care.
• Participate in team meetings, supervision, and ongoing training activities.
• Maintain schedules and document services in the Electronic Medical Record (EMR).
• Support clients in building life skills, accessing resources, and achieving recovery goals.
• Complete mileage and expense reporting in a timely manner.
• Perform additional duties or special projects as assigned.

Qualifications

• Associate's degree in Psychology or related field required; Bachelor's degree preferred.
• 2+ years of experience in human services or behavioral health field.
• Knowledge of mental health conditions and recovery-oriented practices.
• Strong communication, interpersonal, and engagement skills.
• Ability to work independently and collaboratively within a team environment.
• Strong organizational and time management skills.
• Proficiency with Microsoft Office and electronic documentation systems.
• Ability to exercise sound judgment and maintain professional boundaries.

Why Work for Us

We are looking for compassionate and motivated individuals who are passionate about supporting recovery and independence. Greater Nashua Mental Health offers a supportive work environment and comprehensive benefits including:

• Choice of 2 health insurance plans
• Health Reimbursement Arrangement
• Health Savings Account
• Flexible Spending Account
• Dental Insurance
• Vision Insurance
• Group Life and AD&D Insurance
• Short and Long Term Disability
• Accident & Critical Illness Insurances
• 403b Retirement Plan with Agency Match
• Employee Assistance Plan
• Generous Earned Time Off
• Paid Extended Sick Time
• 10 Paid Holidays + your birthday!
• Bereavement Leave
• Tuition Reimbursement
• Qualifying Employer for the Public Service Loan Forgiveness Program and NH State Loan Repayment Program

Salary Range: $19.35/hr - $25.59/hr

Greater Nashua Mental Health is an Equal Opportunity Employer.