Resource Analyst Featured Charlotte, NC

Kaizen Lab Inc.; Charlotte (NC); On-site; USD 55,000 - 85,000; Full time

Job summary

Kaizen Lab Inc. is seeking a Resource Analyst to support recruiting, staffing, and workforce management. You will be the first point of contact for candidates, coordinate interviews, maintain pipelines, and support onboarding and engagement activities.

The role involves collaborating with Talent Acquisition, Program Managers, and Leadership to identify qualified candidates and ensure a smooth hiring experience from screening through onboarding.

Qualifications

• Associate's or Bachelor's degree in Business Administration, Human Resources, Communications, Psychology, Information Technology, or related field preferred.
• 3 years of experience in recruiting, human resources, staffing, administration, customer service, or program support.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and follow-through.

Responsibilities

• Screen initial candidate screening calls to assess qualifications, communication skills, cultural fit, and suitability for open positions.
• Review resumes and applications against job descriptions and customer requirements; maintain candidate pipelines.
• Coordinate interview scheduling and logistics with hiring managers and stakeholders; prepare candidates for interviews.
• Maintain ATS and staffing databases; track candidate status and generate weekly staffing reports with open positions, pipeline status, interviews, offers, and time-to-fill metrics.
• Coordinate onboarding activities for newly hired employees and consultants; track pre-employment requirements and customer onboarding needs.
• Conduct monthly check-ins with key personnel and consultants; gather feedback and identify retention risks; document workforce improvement recommendations.
• Support staffing forecasts and proposals by identifying future hiring needs and workforce trends.

Skills

Organizational skills

Time management

Verbal and written communication

Education

Associate's or Bachelor's degree in Business Administration/HR/Communications/Psychology/IT

Tools

Microsoft Office Suite

Job description

Position Overview

Rapid Strategy is seeking a highly organized and motivated Resource Analyst to support our recruiting, staffing, and workforce management operations. This individual will serve as the first point of contact for prospective candidates and play a key role in ensuring a seamless hiring experience from initial screening through onboarding. The Resource Analyst will work closely with Talent Acquisition, Program Managers, and Leadership to identify qualified candidates, coordinate interviews, maintain staffing pipelines, and support employee engagement activities.

This role is ideal for someone interested in recruiting, human resources, workforce planning, talent operations, or program support within a fast-growing cybersecurity and technology consulting firm.

Key Responsibilities

Recruiting & Candidate Screening

• Conduct initial candidate screening calls to assess qualifications, communication skills, cultural fit, and overall suitability for open positions.
• Review resumes and applications against job descriptions and customer requirements.
• Maintain candidate pipelines and ensure timely movement through the recruiting lifecycle.
• Provide recommendations to hiring managers regarding candidate suitability.

Job Posting & Talent Sourcing

• Create, update, and manage job postings across company-approved job boards and recruiting platforms.
• Align candidate qualifications with customer requirements, labor categories, and position descriptions.
• Source candidates through recruiting databases, professional networks, referrals, and job boards.
• Monitor job posting performance and recommend improvements to increase candidate engagement.

Interview Coordination

• Schedule interviews between candidates, hiring managers, and customer stakeholders.
• Coordinate calendars and ensure interview logistics are completed.
• Prepare candidates for interviews by providing expectations, timelines, and relevant information.
• Track interview outcomes and maintain accurate status updates.

Candidate Tracking & Reporting

• Maintain applicant tracking systems (ATS) and staffing databases.
• Track candidate status throughout the recruitment lifecycle.
• Generate weekly staffing reports detailing:
  • Open positions
  • Candidate pipeline status
  • Interview activity
  • Offer status
  • Time-to-fill metrics
• Ensure recruiting records remain accurate and up to date.

Onboarding Support

• Coordinate onboarding activities for newly hired employees and consultants.
• Submit onboarding packages and required documentation.
• Track completion of pre-employment requirements, certifications, and customer‑specific onboarding requirements.
• Coordinate with HR, Operations, and Program Managers to ensure successful employee onboarding.

Employee Engagement & Retention

• Conduct monthly check‑ins with key personnel and consultants.
• Gather employee feedback regarding projects, leadership support, training opportunities, and workplace satisfaction.
• Identify risks related to employee retention and escalate concerns when appropriate.
• Document recommendations for workforce improvements and employee engagement initiatives.

Workforce Planning Support

• Support staffing forecasts and workforce planning efforts.
• Maintain resource availability reports and staffing pipelines.
• Assist leadership with identifying future hiring needs and workforce trends.
• Support proposal staffing efforts by identifying potential candidates for upcoming opportunities.

Required Qualifications

• Associate's degree or Bachelor's degree in Business Administration, Human Resources, Communications, Psychology, Information Technology, or related field preferred.
• 3 years of experience in recruiting, human resources, staffing, administration, customer service, or program support.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Ability to manage multiple priorities in a fast-paced environment.
• Strong attention to detail and follow-through.