Resort Tour Receptionist & Sales Admin - Guest-Focused Front Desk

Holiday Inn Club Vacations Incorporated; Las Vegas (NV); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K Match

Travel Perks & Discounts

Tuition Assistance

Referral Program

Job summary

Holiday Inn Club Vacations Incorporated is seeking a Sales Support Associate at the Desert Club Resort in Las Vegas, NV. This on-site, full-time role supports the resort tour reception, gifting, Kids Club, Sales F&B, and Sales Receptionist functions, delivering a quality guest experience.

You will handle check-in/out for the sales team, prepare reports, ensure accuracy of marketing qualifications, and assist with gifting and administrative tasks in a fast-paced hospitality environment.

Qualifications

• Excellent computer and telephone skills.
• Proficient in Internet, MS Word, PowerPoint, and Excel.
• Strong commitment and execution of customer service.
• Able to prioritize, organize, and delegate assignments.
• Strong work ethic.
• Excellent verbal and written communication skills.

Responsibilities

• Handles check-in/out for the designated sales and marketing department.
• Meets personal and departmental written objectives.
• Ensures check-in accuracy by verifying marketing qualifications for proper tour assignments.
• Prepares and distributes all departmental reporting upon management’s approval.
• Executes the gifting process for the designated sales and marketing areas.

Skills

Front Office

General Office Software

Customer Service

Job description

Holiday Inn Club Vacations Incorporated is seeking a Sales Support Associate at the Desert Club Resort in Las Vegas, NV. This on-site, full-time role supports the resort tour reception, gifting, Kids Club, Sales F&B, and Sales Receptionist functions, delivering a quality guest experience.

You will handle check-in/out for the sales team, prepare reports, ensure accuracy of marketing qualifications, and assist with gifting and administrative tasks in a fast-paced hospitality environment.