Resort Security & Guest Experience Associate

Nemacolin Career Opportunities; Town of Farmington (WI); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Paid training

401(k) program

Medical, dental, and vision coverage

Paid time off

Discounted associate meals

Uniform services

Access to resort facilities

Job summary

Nemacolin is seeking a Security Officer to create a secure, guest-focused environment across the resort. You will verify visitor identities, control access, and respond to incidents with professional discretion and hospitality.

You’ll patrol, monitor access points, and assist guests with escorts and directions, upholding Nemacolin’s standards of safety and service. Requirements include a high school diploma, valid driver’s license, CPR certification, and the ability to complete a hospitality

Qualifications

• High school diploma or equivalent is required.
• Valid driver’s license is required.
• Ability to complete a hospitality security officer certification within 60 days (training provided).
• Ability to pass a scheduled physical fitness evaluation.
• Flexibility to work evenings, weekends and holidays.
• PA Act 235 certification is strongly encouraged.

Responsibilities

• Maintain a highly visible guest-facing security presence across the property.
• Verify visitor identity and authorize entry for controlled access.
• Redirect unauthorized vehicles or individuals with courtesy and professionalism.
• Respond promptly and calmly to incidents and emergencies.
• Enforce safety procedures, policies, and regulations with discretion.
• Monitor assets via patrols on foot and by company vehicle.
• Observe access points and restricted areas to safeguard property and occupants.
• Provide escorts, directions, or assistance as needed.
• Support the Security Team in daily operations.

Skills

Security experience

Emergency response

CPR certification

Calm under pressure

Observational skills

Interpersonal communication

Physical fitness

Discretion

Education

High school diploma or equivalent

PA Act 235 certification encouraged

Job description

Nemacolin is seeking a Security Officer to create a secure, guest-focused environment across the resort. You will verify visitor identities, control access, and respond to incidents with professional discretion and hospitality.

You’ll patrol, monitor access points, and assist guests with escorts and directions, upholding Nemacolin’s standards of safety and service. Requirements include a high school diploma, valid driver’s license, CPR certification, and the ability to complete a hospitality