Security Officer

Nemacolin; Wharton Township (PA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly wages

Medical, dental, and vision coverage

Paid time off and holidays

Uniform services

Savings across resort dining and spa

401(k) program

Exclusive access to resort facilities

Job summary

Nemacolin is seeking a Security Officer to create a secure, welcoming environment with a highly visible presence across the resort. You will verify visitor identities and ensure authorized access while maintaining hospitality and discretion.

You will respond to incidents, enforce safety procedures, and collaborate with other departments to protect guests, members, and associates. A strong customer-service mindset and 1–2 years in security are preferred.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license required.
• Ability to complete and pass a hospitality security officer certification program within 60 days (training provided).
• Ability to pass a scheduled physical fitness evaluation (standards available upon request).
• Flexibility to work evenings, weekends, and holidays as required.
• PA Act 235 certification is strongly encouraged.

Responsibilities

• Create a secure, welcoming environment with a visible security presence across the property.
• Verify visitor identity and control access to the private resort.
• Redirect unauthorized individuals and vehicles with clear, courteous communication.
• Respond promptly and calmly to incidents, emergencies, and guest concerns.
• Enforce safety procedures, resort policies, and local regulations with discretion.
• Conduct routine patrols to monitor assets and identify risks.
• Observe access points, gates and restricted areas to protect property and occupants.
• Provide escorts, directions, or assistance as needed to guests and members.
• Support the Security Team during daily operations and special duties.

Skills

Security experience

Emergency response

CPR certification

Calm under pressure

Observational skills

Interpersonal communication

Driver's license

Discretion and service

Education

High school diploma or equivalent

Hospitality security certification

PA Act 235 encouraged

Job description

You create an environment where safety is visible and felt. As a Security Officer, you protect guests, members, associates, and property while maintaining a presence that is professional, composed, and service-driven. In a private resort setting, security is about balancing authority with hospitality. Your vigilance, judgment, awareness, and discretion ensure a secure atmosphere that never compromises the guest and member experience.

What You Will Create

• A secure and welcoming environment for guests, members, and associates through a consistent, visible presence across the property
• Professional and controlled access to this privately owned resort by verifying visitor identity and ensuring all entries are properly authorized
• Clear and courteous communication when redirecting unauthorized vehicles or individuals, reinforcing the resort’s private property standards
• Prompt, composed response to incidents, emergencies, and concerns of guests and members
• Consistent enforcement of safety procedures, resort policies, and local regulations with discretion and professionalism
• Proactive monitoring of company assets through routine patrols on foot, systems awareness, and by company vehicle
• Careful observation of access points, gates, and restricted areas to safeguard property and occupants
• Immediate response to developing situations to mitigate risk and protect guests, members, associates, and facilities
• Collaborative environment that works closely with other departments to ensure a seamless and secure guest experience.
• Exceptional guest and member service when providing escorts, directions, or assistance
• Protection of the resort’s confidentiality standards and brand reputation at all times
• Timely support of the broader Security Team during daily operations and assigned responsibilities

What You Can Expect

• A highly visible, guest-facing role requiring vigilance and hospitality
• A dynamic environment where sound judgment and situational awareness are essential
• Exposure to a variety of operational scenarios, from routine patrols to emergency response
• Ongoing training, including hospitality security certification requirements
• A setting where professionalism, discretion, and composure define success

What You Bring

• A minimum of 1–2 years of security experience, preferably within hospitality, resort, or guest-facing environments
• A strong understanding of emergency response protocols and safety procedures
• Current CPR certification or willingness to obtain certification through resort-provided training
• The ability to remain calm, decisive, and professional in high‑pressure situations
• Strong observational skills and attention to detail
• Clear and confident interpersonal and communication skills
• Physical fitness to stand, walk, and patrol for extended periods
• A commitment to upholding standards of discretion, safety, and service

Qualifications

• High school diploma or equivalent required
• Valid driver’s license required
• Ability to complete and pass a hospitality security officer certification program within 60 days (training provided)
• Ability to pass a scheduled physical fitness evaluation (standards available upon request)
• Flexibility to work evenings, weekends, and holidays as required
• PA Act 235 certification is strongly encouraged.

Additional Information

This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities. Responsibilities may change or be assigned as needed to support operational and safety standards.

Begin a Meaningful Career at Nemacolin

At Nemacolin resort in Pennsylvania’s Laurel Highlands, foundational roles form the heart of the guest experience and the beginning of many long‑term careers. Each day brings the opportunity to learn new skills, build confidence, and contribute to a team that values hard work, kindness, and pride in service. Whether entering hospitality for the first time or continuing a professional journey, the environment encourages growth, connection, and steady advancement.

Associate team members from a wide range of experiences come together to create something exceptional, supported by leaders who provide guidance, recognition, and encouragement along the way. Many leaders within the resort began in hourly roles, building successful careers through dedication, mentorship, and continuous learning.

Growth & Development

• Paid training and structured onboarding
• Hands‑on learning and cross‑department opportunities
• Clear pathways for advancement and internal promotion
• Recognition through individual and team honors

Benefits & Everyday Perks

• Competitive hourly wages and attractive 401(k) program
• Medical, dental, and vision coverage for eligible associates
• Paid time off and holiday compensation
• Discounted associate meals and uniform services
• Savings across resort dining, retail, spa, and activities
• Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community

A role at Nemacolin opens the door to skill‑building, meaningful relationships, and a future shaped through experience and opportunity.

Bring your passion. Grow your career. Create Real Life Magic.

About Nemacolin

A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four‑season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience.

Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.

Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine where this opportunity could take you as part of your own remarkable journey.

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Equal Opportunity Employer
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