Hospitality Security Officer - Guest-Focused & Calm

Nemacolin Woodlands, Inc.; Pennsylvania; On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly wages

401(k) program

Medical, dental, vision coverage

Paid time off and holidays

Discounted associate meals and uniform

Savings on resort dining, retail, spa,

Access to The Rec Center and associate

The Market & The Pub perks

Job summary

Nemacolin Woodlands, Inc. is seeking a Security Officer to protect guests, members, associates, and property while maintaining a professional, hospitality-focused security presence on the resort.

You will verify identities, control access, redirect unauthorized individuals, and respond calmly and promptly to incidents. The role emphasizes discretion, safety, and service, with training provided and certification requirements within a short time frame.

Qualifications

• High school diploma or equivalent required.
• Valid driver's license required.
• CPR certification or willingness to obtain via resort training.
• Ability to complete hospitality security officer certification within 60 days.

Responsibilities

• Increase security presence across the property to ensure guest safety.
• Verify visitor identity and authorize entries as needed.
• Redirect unauthorized vehicles or individuals professionally.
• Respond promptly to incidents, emergencies, and guest concerns.
• Enforce safety procedures, resort policies, and local regulations.
• Monitor assets through patrols and system awareness.
• Protect confidentiality and brand reputation at all times.
• Coordinate with other departments to ensure seamless guest experience.

Skills

Security experience

Emergency response

Calm under pressure

Observational skills

Interpersonal communication

Physical fitness

Discretion

Education

High school diploma

Valid driver’s license

Job description

Nemacolin Woodlands, Inc. is seeking a Security Officer to protect guests, members, associates, and property while maintaining a professional, hospitality-focused security presence on the resort.

You will verify identities, control access, redirect unauthorized individuals, and respond calmly and promptly to incidents. The role emphasizes discretion, safety, and service, with training provided and certification requirements within a short time frame.