Guest-Facing Hospitality Security Pro

Nemacolin; Wharton Township (PA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly wages

Medical, dental, and vision coverage

Paid time off and holidays

Uniform services

Savings across resort dining and spa

401(k) program

Exclusive access to resort facilities

Job summary

Nemacolin is seeking a Security Officer to create a secure, welcoming environment with a highly visible presence across the resort. You will verify visitor identities and ensure authorized access while maintaining hospitality and discretion.

You will respond to incidents, enforce safety procedures, and collaborate with other departments to protect guests, members, and associates. A strong customer-service mindset and 1–2 years in security are preferred.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license required.
• Ability to complete and pass a hospitality security officer certification program within 60 days (training provided).
• Ability to pass a scheduled physical fitness evaluation (standards available upon request).
• Flexibility to work evenings, weekends, and holidays as required.
• PA Act 235 certification is strongly encouraged.

Responsibilities

• Create a secure, welcoming environment with a visible security presence across the property.
• Verify visitor identity and control access to the private resort.
• Redirect unauthorized individuals and vehicles with clear, courteous communication.
• Respond promptly and calmly to incidents, emergencies, and guest concerns.
• Enforce safety procedures, resort policies, and local regulations with discretion.
• Conduct routine patrols to monitor assets and identify risks.
• Observe access points, gates and restricted areas to protect property and occupants.
• Provide escorts, directions, or assistance as needed to guests and members.
• Support the Security Team during daily operations and special duties.

Skills

Security experience

Emergency response

CPR certification

Calm under pressure

Observational skills

Interpersonal communication

Driver's license

Discretion and service

Education

High school diploma or equivalent

Hospitality security certification

PA Act 235 encouraged

Job description

Nemacolin is seeking a Security Officer to create a secure, welcoming environment with a highly visible presence across the resort. You will verify visitor identities and ensure authorized access while maintaining hospitality and discretion.

You will respond to incidents, enforce safety procedures, and collaborate with other departments to protect guests, members, and associates. A strong customer-service mindset and 1–2 years in security are preferred.