Resort Retail & F&B Associate (Part-Time)

Career Site Brand; Florida; On-site; USD 17,000 - 22,000; Part time

Job summary

Orange Lake Resort in Kissimmee, FL is seeking a part-time guest services associate to welcome guests, assist with F&B and retail inquiries, and handle transactions at registers with accuracy.

You will maintain product knowledge, present displays, monitor stock, and support floor moves while delivering on-brand service. The role requires a high school diploma or GED; bilingual is a plus; prior cash-handling experience preferred; strong communication and guest-relations skills are essential.

Qualifications

• Must have high school diploma or GED and some cash‑handling experience, or an equivalent combination of training, education and experience.
• Superior guest relations skills and the ability to answer guest inquiries.
• Must be able to work in a cross‑functional area including retail and F&B with knowledge of golf products, protocols, nomenclature and sales points.

Responsibilities

• Greets all guests and provides outstanding on-brand customer service, by enhancing the guest experience.
• Assist guests with requests for, and respond to questions about, F&B product and retail sales.
• Ringing up sales at registers for food, retail and other product.
• Arranging displays to showcase targeted items.
• Processing, replenishing merchandise, monitoring floor stock and assisting with floor moves and displays.

Skills

Guest relations

Cash handling

Customer service

English proficiency

Education

High school diploma or GED

Job description

Orange Lake Resort in Kissimmee, FL is seeking a part-time guest services associate to welcome guests, assist with F&B and retail inquiries, and handle transactions at registers with accuracy.

You will maintain product knowledge, present displays, monitor stock, and support floor moves while delivering on-brand service. The role requires a high school diploma or GED; bilingual is a plus; prior cash-handling experience preferred; strong communication and guest-relations skills are essential.