Resort Restaurant Shift Manager

Omni Hotels & Resorts; Orlando (FL); On-site; USD 42,000 - 55,000; Full time

Job summary

Omni Orlando Resort at ChampionsGate seeks a Dining Services Supervisor to ensure prompt, courteous service aligned with Omni standards and policies. You will train and supervise staff, manage daily operations, monitor guest satisfaction, and handle payroll and scheduling tasks.

The role requires experience in Food and Beverage supervision, strong leadership, and knowledge of cost controls and compliance with liquor laws. Flexible scheduling including weekends is expected.

Qualifications

• 2 years of experience in Food and Beverage Supervision or Management role preferred.
• Ability to manage deadlines.
• Understanding of Food and Beverage financials including cost and par controls is preferred.
• General knowledge of Microsoft Word, Excel, and PowerPoint.
• Must have a strong attention to detail as well as strong customer service skills.
• Must be Food Handler and TIPS certified.
• Must be able to work a flexible schedule including weekends and holidays.

Responsibilities

• Responsible for assigned shift, assisting in overall management.
• Supervise and coordinate assigned shift.
• Assist in overall supervision of the department as outlined in manager's job description.
• Check staff punctuality.
• Complete environmental checklist for dining room.
• Spot check liquor pars.
• Forecast weekly and monthly.
• Complete weekly payroll.
• Participate in interviewing new employees.
• Prepare maintenance requests and follow-up.
• Cost control and monitor labor and payroll costs.

Skills

Staff supervision

Guest service

Scheduling

Training

Attention to detail

CPR/Food Handler/TIPS

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Omni Orlando Resort at ChampionsGate seeks a Dining Services Supervisor to ensure prompt, courteous service aligned with Omni standards and policies. You will train and supervise staff, manage daily operations, monitor guest satisfaction, and handle payroll and scheduling tasks.

The role requires experience in Food and Beverage supervision, strong leadership, and knowledge of cost controls and compliance with liquor laws. Flexible scheduling including weekends is expected.