Resort Recreation Supervisor – Guest Experience

Holiday Inn Club Vacations Incorporated; Kissimmee (FL); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Matching 401K

Growth & Development

Medical, Dental & Vision

EAP

PTO

Travel Discounts

Tuition Reimbursement

Great Culture

Job summary

Holiday Inn Club Vacations Incorporated is seeking a Recreation Supervisor in Kissimmee, FL. You will oversee resort activities, supervise staff, and ensure guest satisfaction while managing cash handling and inventory across Recreation, Movie Theatre, Arcade, Fitness Center, Pools, and outdoor amenities.

The role requires strong communication, customer service, and organizational skills, with preference for experience in recreation or supervision and CPR/First Aid training.

Qualifications

• High school diploma or equivalent.
• Experience in recreation management and/or supervision preferred.
• Previous experience in resort activities, water park operations, fitness and/or retail operations a plus.
• CPR/First Aid training preferred.
• Must be at least 18 years old with a valid Driver License.

Responsibilities

• Oversee planning and execution of resort activities and amenities; supervise, hire, train, schedule and evaluate staff.
• Develop activity/event promotional communications and ensure proper distribution.
• Order, receive, inventory, and stock supplies and merchandise.
• Conduct cash handling transactions and reconciliation; cash bank and daily deposits.
• Coordinate vendor relations and guest relations.

Skills

Communication skills

Cash handling

Customer service

Inventory management

Team supervision

Education

High school diploma or equivalent

Experience in recreation management or supervision

Tools

Cash register

Adding machine

Job description

Holiday Inn Club Vacations Incorporated is seeking a Recreation Supervisor in Kissimmee, FL. You will oversee resort activities, supervise staff, and ensure guest satisfaction while managing cash handling and inventory across Recreation, Movie Theatre, Arcade, Fitness Center, Pools, and outdoor amenities.

The role requires strong communication, customer service, and organizational skills, with preference for experience in recreation or supervision and CPR/First Aid training.