Resort PBX Operator - Guest Services & Phone Support

Hyatt Hotels Corporation; Vail (CO); On-site; USD 19,889 - 28,326; Full time

Benefits offered by this job

Free meals

Free parking on-site

Sick pay

Discounted & Complimentary hotel room

Retirement Savings Plan

Life Insurance

PTO

Opportunities to work around the world

Season Ski Pass Bonus

Job summary

Hyatt Hotels Corporation at Grand Hyatt Vail is seeking a PBX Telephone Operator to answer incoming calls with a pleasant attitude and excellent phone demeanor. You will handle a high volume of calls and assist guests with hotel information.

The position pays starting at $17.50 per hour, commensurate with experience, and includes benefits such as free meals, free parking, and paid time off.

Qualifications

• Proven typing speed and accuracy
• Polished phone manner and professional communication
• Strong guest-service orientation

Responsibilities

• Answer a high volume of incoming resort calls with a pleasant attitude and excellent phone demeanor
• Provide information about hotel services and respond to guest inquiries

Skills

Typing

Phone etiquette

Verbal communication

Job description

Hyatt Hotels Corporation at Grand Hyatt Vail is seeking a PBX Telephone Operator to answer incoming calls with a pleasant attitude and excellent phone demeanor. You will handle a high volume of calls and assist guests with hotel information.

The position pays starting at $17.50 per hour, commensurate with experience, and includes benefits such as free meals, free parking, and paid time off.