Resort Owner Relations Manager

BENCHMARK; Northern (KY); Hybride; USD 60 000 - 65 000; Plein temps

Avantages offerts par ce poste

Low-cost Medical, Dental, Vision Plans

Paid Life Insurance

Short- and Long-Term Disability

Paid Time Off & Holidays

401(k) with Company Matching

Commuter and Company-paid Toll Program

Résumé du poste

South Seas Resort, a Pyramid Global Hospitality property on Captiva Island, seeks an Owner Relations Property Manager to lead the Owner Services team and oversee unit interiors, maintenance, and rental programs. You will coordinate owners and vendors, ensure high aesthetics and safety, and support the resort's rental operations.

The role requires a high school diploma or GED, 2-5 years in property management, and a valid driver's license.

Qualifications

• High School Diploma or GED required.
• Some college or vocational-tech training preferred.
• 2-5 years of employment in a related position, property management.

Responsabilités

• Coordinate, organize and direct all Owner Services functions by acting as a liaison between owners and the resort in maintaining good condition of units participating in the rental and lease programs.
• Responsible for the interior condition and standards of furnishings of assigned units.
• Coordinate maintenance and housekeeping issues with appropriate departments to maintain unit condition.
• Conduct inspections of assigned homes in the Home Inspection Program twice per month and render required reports to the owners.
• Be familiar with all contractual agreements available to resort owners.
• Maintain knowledge of Owner Services and resort policies and procedures as well as supporting departments.
• Establish and maintain rapport with owners through communication, problem solving, and professional services.
• Keep the Director of Owner Services informed of owner concerns to improve service or remedy hazards.
• Be an active member of the resort management and Quality Assurance teams; support Safety and Resource Management.

Connaissances

Property management

Hospitality knowledge

Communication skills

Team coordination

Formation

High School Diploma or GED

Some college or vocational-tech training

Description du poste

South Seas Resort, a Pyramid Global Hospitality property on Captiva Island, seeks an Owner Relations Property Manager to lead the Owner Services team and oversee unit interiors, maintenance, and rental programs. You will coordinate owners and vendors, ensure high aesthetics and safety, and support the resort's rental operations.

The role requires a high school diploma or GED, 2-5 years in property management, and a valid driver's license.