Resort Outlet Server — Flexible Shifts, Tips & Perks

Eden Resort & Suites; Lancaster (Lancaster County); On-site; USD 2,800 - 4,100; Full time

Benefits offered by this job

Employee discounts

Assistance programs

Paid time off

Insurance options

Job summary

Eden Resort & Suites in Lancaster, PA, invites applications for a Resort Outlet Server. Work across breakfast, lunch, or dinner shifts, delivering attentive service and collaborating with kitchen staff to ensure timely meals.

A supportive team environment emphasizes growth, initiative, and customer-focused hospitality. Full-time options include benefits like paid time off and insurance; part-time roles are available as well, with opportunities to earn tips and advance in a forward-thinking team

Qualifications

• Experience delivering exceptional customer service in a fast-paced environment.
• Ability to collaborate with kitchen staff to ensure seamless service.
• Proven track record of maintaining cleanliness and organization in a work setting.
• Assist guests with menu selections and provide knowledgeable recommendations.
• Proficiency in using point-of-sale systems to process orders accurately and efficiently.
• Strong problem-solving skills to handle guest inquiries professionally.
• Capacity to support team members during peak hours to ensure smooth operations.

Responsibilities

• Deliver exceptional dining experiences by providing attentive and personalized service to each guest.
• Collaborate with kitchen staff to ensure timely and accurate delivery of food and beverages.
• Maintain a clean and organized work environment, adhering to health and safety standards.
• Assist guests with menu selections, offering recommendations and answering questions.
• Process guest orders efficiently using the POS system, ensuring accuracy and promptness.
• Handle guest inquiries and concerns with professionalism and provide positive resolutions.
• Support team members during peak hours to maintain smooth operations and guest satisfaction.

Skills

Customer service

Team collaboration

Cleanliness

Menu recommendations

POS proficiency

Problem solving

Peak-hour support

Tools

POS system

Job description

Eden Resort & Suites in Lancaster, PA, invites applications for a Resort Outlet Server. Work across breakfast, lunch, or dinner shifts, delivering attentive service and collaborating with kitchen staff to ensure timely meals.

A supportive team environment emphasizes growth, initiative, and customer-focused hospitality. Full-time options include benefits like paid time off and insurance; part-time roles are available as well, with opportunities to earn tips and advance in a forward-thinking team