Banquet Server: Elevate Guest Experiences at a Resort

Eden Resort & Suites; Lancaster (Lancaster County); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Employee discounts

Assistance programs

Medical and life insurance

Job summary

Eden Resort & Suites is seeking friendly Banquet Servers to join our hospitality team in Lancaster. Both full-time and part-time positions are available, offering opportunities to provide personalized service and memorable experiences for guests at our banquet events.

Responsibilities include setting up banquet rooms, coordinating with the kitchen, addressing guest inquiries, and maintaining clean service areas. Competitive hourly pay plus employee benefits may be offered based on status.

Qualifications

• Experience in providing exceptional customer service, ensuring guests feel valued.
• Ability to work collaboratively with team members to set up and maintain banquet spaces.
• Proven track record of responding to guest inquiries with a proactive approach.
• Strong organizational skills to keep areas clean and orderly.
• Experience assisting with breakdown and cleanup of banquet spaces.
• Effective communication with kitchen staff for timely delivery of food and beverages.
• Commitment to safety and sanitation guidelines.

Responsibilities

• Ensure each guest receives personalized and attentive service, enhancing their overall experience.
• Collaborate with team members to set up banquet rooms according to event specifications, ensuring a seamless presentation.
• Promptly address guest inquiries and requests, demonstrating a proactive approach to service.
• Maintain cleanliness and organization of service areas, contributing to a welcoming environment.
• Assist in the breakdown and cleanup of banquet spaces, ensuring a smooth transition between events.
• Communicate effectively with kitchen staff to ensure timely delivery of food and beverages.
• Adhere to all safety and sanitation guidelines, prioritizing the well-being of guests and colleagues alike.

Skills

Customer service

Banquet setup

Guest inquiries

Food & beverage coordination

Safety & sanitation

Job description

Eden Resort & Suites is seeking friendly Banquet Servers to join our hospitality team in Lancaster. Both full-time and part-time positions are available, offering opportunities to provide personalized service and memorable experiences for guests at our banquet events.

Responsibilities include setting up banquet rooms, coordinating with the kitchen, addressing guest inquiries, and maintaining clean service areas. Competitive hourly pay plus employee benefits may be offered based on status.