Resort Maintenance Lead - HVAC, MEP & Projects

Westgateresorts; Town of Florida (NY); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) with company match

Daily Pay

Flexible spending accounts

Tuition assistance

Employee assistance program

Pet insurance

Loyalty program

Job summary

Westgate Resorts in Town of Florida, NY, is seeking a Maintenance Technician to support resort operations by performing a wide range of trades and maintenance tasks, including projects, preventive maintenance, and work orders.

Responsibilities span HVAC, plumbing, electrical, carpentry, and safety, with a focus on leading small engineering projects, inspections, equipment replacements, and guest-focused service.

Qualifications

• High school diploma required.
• Minimum of 3 years hands-on experience in trades and maintenance within a resort or commercial environment.
• Written and verbal communication in English is expected.
• Must have and maintain a valid driver's license.
• CPO (Certified Pool Operator) license required by the resort.
• Universal EPA HVAC license required by the resort.
• Regularly, the team member must lift, move, push, or pull up to 50+ pounds.
• Strong communication skills required to excel in interactions with guests and colleagues.
• Ability to be versatile, work well under pressure, and meet deadlines.
• Must be self-motivated, detail-oriented, and able to work with enthusiasm and focus.

Responsibilities

• Perform and lead engineering projects, guest calls, blitzes, repairs, and preventive maintenance as directed by resort management.
• Conduct routine inspections to ensure safe and proper operation of MEP systems following resort guidelines.
• Perform preventive maintenance, troubleshooting, and replacement of HVAC and mechanical components.
• Diagnose plumbing fixtures, handle clogs, and conduct repairs and equipment replacements.
• Expertise in troubleshooting and repairing electrical components, such as breakers and contactors.
• Repair and troubleshoot appliances and household fixtures.
• Lead small construction projects, including drywall, carpentry, concrete, and flooring.
• Work with pools, spas, and water features, including chemical balancing and maintenance of all MEP equipment.
• Participate actively in procurement and inventory processes to ensure materials and tools are available for work.
• Proficient in operating resort operations software and devices.
• Read and interpret technical data, blueprints, and OEM manuals.
• Communicate professionally via radios, phones, emails, and verbal interactions.
• Perform maintenance and cleaning tasks as required by resort management.
• Safely use hand tools, power tools, and battery-powered tools needed for the job.
• Work using ladders, scaffolding, lifts, and appropriate PPE.
• Lead and implement safety practices and guidelines.
• Recognize and identify potential safety hazards on the property.
• Communicate and interpret guest needs with positive interactions to reach resolutions.
• Adhere to all CFI/Westgate Resorts policies and procedures.
• Always represent Westgate Resorts professionally through appearance, attire, and behavior.
• Perform other tasks as assigned by resort operations leadership.

Skills

Trades & maintenance

Electrical troubleshooting

HVAC troubleshooting

Plumbing

Carpentry

Safety awareness

English communication

Education

High school diploma

Job description

Westgate Resorts in Town of Florida, NY, is seeking a Maintenance Technician to support resort operations by performing a wide range of trades and maintenance tasks, including projects, preventive maintenance, and work orders.

Responsibilities span HVAC, plumbing, electrical, carpentry, and safety, with a focus on leading small engineering projects, inspections, equipment replacements, and guest-focused service.