Resort HVAC Technician: Elevate Guest Comfort & Systems

Westgate Resorts; Town of Texas (WI); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) with company match

Daily pay

Tuition assistance

Employee assistance program

Job summary

Westgate Resorts is seeking a Trades I - HVAC Technician to support resort operations by performing HVAC maintenance, preventive maintenance, work orders, and assisting with engineering projects throughout the resort. This role suits someone with foundational HVAC experience looking to grow technical skills while ensuring a safe, guest-ready environment.

The role emphasizes Westgate's core values of Passion, Integrity, and Work Ethic in every interaction.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of hands-on experience in HVAC, engineering, maintenance, or skilled trades.
• Technical training or HVAC certification preferred.
• Basic knowledge of HVAC systems, preventive maintenance, and component replacement.
• Ability to read and interpret technical manuals, equipment specifications, and maintenance documentation.
• Strong attention to detail with excellent communication and customer service skills.
• Ability to adapt to changing priorities, work independently, and meet deadlines.
• Proficiency in the safe use of hand tools, power tools, and mechanical equipment.
• Valid driver's license required.

Responsibilities

• Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort leadership.
• Complete daily HVAC work orders while supporting other Engineering trades as needed.
• Perform preventive maintenance on split systems, PTAC units, air handlers, and condensers to ensure proper system performance.
• Assist with the installation and replacement of HVAC components, including condensers, thermostats, fan motors, and other minor system components.
• Read and interpret technical manuals, equipment specifications, and operating & maintenance documentation.
• Assist with procurement and inventory activities to ensure materials, parts, and tools are available for scheduled work.
• Utilize HotSOS and other maintenance management systems to document work orders and completed repairs.
• Communicate professionally with guests, Team Members, and leadership while providing excellent customer service.
• Perform general maintenance and cleaning tasks as assigned to support resort operations.
• Safely operate hand tools, power tools, ladders, lifts, scaffolding, and appropriate PPE.
• Identify and report potential safety hazards while following all company safety procedures.
• Perform additional duties as assigned to support Engineering operations.

Skills

HVAC

Customer service

Communication

Tools

Reading manuals

Driver's license

Education

High school diploma or equivalent

HVAC certification preferred

Tools

Hand tools

Power tools

Job description

Westgate Resorts is seeking a Trades I - HVAC Technician to support resort operations by performing HVAC maintenance, preventive maintenance, work orders, and assisting with engineering projects throughout the resort. This role suits someone with foundational HVAC experience looking to grow technical skills while ensuring a safe, guest-ready environment.

The role emphasizes Westgate's core values of Passion, Integrity, and Work Ethic in every interaction.