Resort Maintenance Engineer — Guest-Facing & Hands-On

Driftwood Hospitality Management; Osage Beach (MO); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management’s Margaritaville Lake Resort seeks a Maintenance Engineer to uphold guest comfort across the resort and service areas. You will work on diverse projects, performing routine tasks while maintaining safety and quality standards.

You will report to the Chief Engineer in the Engineering Department and must communicate professionally, with strong English skills and a customer-first mindset.

Qualifications

• Must demonstrate clear English communication with guests, associates and vendors.
• Must follow Driftwood and hotel policies and procedures.
• Projects and assignments must be completed thoroughly, professionally, and with care.
• Adapts to high-pressure conditions and is open to change.
• Self-development and personal growth are expected.
• Conducts themselves professionally and represents Driftwood Mission.
• Clear, effective communication and active listening are required.
• Missouri Class E driver’s license is required.
• Good mathematical and computer skills are expected.
• High school education and relevant training/experience preferred.

Responsibilities

• Assist with maintaining hotel and perform routine maintenance tasks.
• Replace air conditioner filters.
• Maintain furnace, air conditioner, boiler, kitchen equipment, refrigeration, systems & controls, carpentry and finishes.
• Maintain standards of quality guest service.
• Scrupulously adhere to safety standards.
• Respond promptly to guest requests, complaints, or questions in a courteous manner.
• Support guest satisfaction through professional service and teamwork.

Skills

English language proficiency

Communication

Professionalism

Guest service mindset

Adaptability

Time management

Problem solving

Teamwork

Education

High school diploma

Relevant training/experience preferred

Tools

Microsoft Office

Computer skills

Mathematics basics

Job description

Driftwood Hospitality Management’s Margaritaville Lake Resort seeks a Maintenance Engineer to uphold guest comfort across the resort and service areas. You will work on diverse projects, performing routine tasks while maintaining safety and quality standards.

You will report to the Chief Engineer in the Engineering Department and must communicate professionally, with strong English skills and a customer-first mindset.