Resort Mailroom & Guest Services Associate

Village Camp; El Mirage (AZ); On-site; USD 17,908 - 24,796; Full time

Benefits offered by this job

PTO

Complimentary stay at one of our resor

Job summary

Roberts Resorts & Communities is seeking a resort mail room clerk to organize and distribute mail for residents and departments. You will multitask in a fast-paced environment while delivering epic customer service.

Responsibilities include sorting mail, handling outgoing items, maintaining records, and assisting with package deliveries. The role requires strong communication and teamwork, with a high standard of accuracy and reliability.

Qualifications

• High school diploma or equivalent.
• Previous experience in mailroom operations or related administrative roles preferred.
• Familiarity with mail sorting procedures and equipment.
• Strong attention to detail and organizational skills.
• Ability to lift and move packages of various weights.
• Basic computer proficiency for maintaining records and tracking mail.
• Excellent communication skills for interacting with colleagues and handling inquiries.

Responsibilities

• Organize and distribute incoming mail promptly to residents or guests to ensure timely delivery.
• Sort and deliver interdepartmental mail, including notices and memoranda, to designated recipients.
• Collect outgoing mail and ensure it is properly prepared for delivery.
• Maintain accurate records of received mail, including mailing dates and relevant information.
• Replenish postage supplies as needed to ensure uninterrupted mail service.
• Stock necessary supplies in the mailroom to facilitate efficient operations.
• Perform additional duties as assigned, such as assisting with package deliveries or handling special mail requests.
• Performs other related duties as assigned.

Skills

Customer Service

Communication

Multitasking

Attention to Detail

Adaptability

Problem-Solving

Organization

Math Ability

Education

High school diploma or equivalent

Job description

Roberts Resorts & Communities is seeking a resort mail room clerk to organize and distribute mail for residents and departments. You will multitask in a fast-paced environment while delivering epic customer service.

Responsibilities include sorting mail, handling outgoing items, maintaining records, and assisting with package deliveries. The role requires strong communication and teamwork, with a high standard of accuracy and reliability.