Resort Houseperson - Cleanliness & Guest Support

westgate resorts; Branson (MO); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Health Benefits

Paid Time Off

Paid Holidays

401(k) Matching

Daily Pay

Family Benefits

Wellness Programs

Flexible Spending Accounts

Tuition Assistance

Military Leave

Employee Assistance Program

Life/Disability Insurance

Pet Insurance

Loyalty Discounts

Gym Membership

Scholarship Program

Career Growth

Community Involvement

Job summary

Westgate Branson Woods Resort in Branson, Missouri, is looking for a Houseperson who helps keep guest areas clean and welcoming. You will support the housekeeping team by handling linens, trash, and supplies, while delivering an exceptional guest experience in a full-service resort.

This role pays $16 per hour, requires weekend and holiday availability, and includes comprehensive benefits as part of Westgate Resorts’ team culture, along with opportunities for growth across more than 60

Qualifications

• Strong attention to detail and commitment to cleanliness.
• Ability to work independently and collaboratively as part of a team.
• Excellent communication and customer service skills.
• Familiarity with housekeeping procedures and safety protocols.
• Must be able to work weekends and holidays.
• Must be able to lift 35lbs.
• Background check, drug test, and work eligibility required in the United States.

Responsibilities

• Assist housekeepers by stripping units of soiled linens and trash.
• Support the cleaning of guest units, including pet-friendly and deep cleans.
• Clean walkways, stairways, corridors, elevators, guest laundry rooms, and front entrances.
• Deliver linen bags and buckets to checkout unit doors and collect soiled linens.
• Rotate laundry bins and maintain cleanliness of laundry chute closets.
• Remove and stage cribs, highchairs, and other equipment in designated pickup areas.
• Collect and dispose of trash from guest units, public areas, and outdoor enclosures.
• Keep housekeeping, storage, and linen closets neat, clean, and fully stocked.
• Deliver and organize linens in building closets.
• Ensure empty buckets and supplies are placed in designated areas.
• Use equipment and cleaning supplies properly and safely.
• Secure, track, and return all issued keys and maintain orderly carts and equipment.
• Report damaged items, lost-and-found items, and safety concerns promptly.
• Respond promptly and professionally to guest and owner requests.
• Assist with training new team members and support other departments as needed.
• Represent Westgate Resorts with professionalism and uphold company values.
• Perform other duties as assigned.

Skills

Attention to detail

Communication

Customer service

Teamwork

Safety protocols

Job description

Westgate Branson Woods Resort in Branson, Missouri, is looking for a Houseperson who helps keep guest areas clean and welcoming. You will support the housekeeping team by handling linens, trash, and supplies, while delivering an exceptional guest experience in a full-service resort.

This role pays $16 per hour, requires weekend and holiday availability, and includes comprehensive benefits as part of Westgate Resorts’ team culture, along with opportunities for growth across more than 60