Resort Housekeeping Operations Leader: Path to Director

HHS Exceptional Hospitality, LLC (USA); United States; On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Medical, dental, and vision insurance

401(k) with employer match

Employee assistance program (EAP)

Career development and ongoing培训

Job summary

HHS Exceptional Hospitality, LLC (USA) is seeking an experienced Housekeeping Operations Manager to lead a reserve housekeeping department at Ocean Oak-Hilton Grand Vacations. You will guide a team to create a clean, comfortable resort environment, with a focus on guest satisfaction and career development.

The role emphasizes team leadership, training, scheduling, and ongoing property inspections, with opportunities for advancement into director-level positions within a supportive,

Qualifications

• 2+ years of hospitality management or relevant experience
• High school diploma/GED and completion of a craft apprenticeship, or an equivalent number of years in the hospitality industry
• Ability to work a flexible schedule that may include nights, weekends, and holidays
• Computer experience with word processing, spreadsheets, and various software
• Must be willing to relocate for promotion opportunities
• Not Required But a Big Plus Experience in the hospitality industry
• Proficiency in languages other than English, especially Spanish
• Grow your career; we promote from within to director level

Responsibilities

• Lead and manage team member training, development, assignments, and schedules
• Provide leadership that supports a team environment that fosters morale, passion, quality, and respect
• Lead daily inspections and coach team members
• Recruit team members reflecting company values and supporting retention
• Communicate with resort and company leadership to set expectations and achieve goals
• Analyze data and adjust to meet facility, budget, and compliance goals

Skills

Interpersonal skills

Communication

Customer service

Professionalism

Decision making

Proactivity

Team player

Business ethics

Organization

Education

High school diploma/GED and apprenticeship

Tools

Word processing

Spreadsheets

Hospitality software

Job description

HHS Exceptional Hospitality, LLC (USA) is seeking an experienced Housekeeping Operations Manager to lead a reserve housekeeping department at Ocean Oak-Hilton Grand Vacations. You will guide a team to create a clean, comfortable resort environment, with a focus on guest satisfaction and career development.

The role emphasizes team leadership, training, scheduling, and ongoing property inspections, with opportunities for advancement into director-level positions within a supportive,