Resort Housekeeping Manager — Lead Luxury Suites

Horseshoe Bay Resort; Horseshoe Bay (TX); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Subsidized housing

Meal subsidies

Employee dining discounts

Golf privileges

Discounted hotel rates

Career development opportunities

Job summary

The Residences at Horseshoe Bay Resort is seeking a seasoned Housekeeping Manager to lead daily operations across luxury condominiums and public spaces. This hands-on role emphasizes team leadership, set standards, inspections, inventory, and guest satisfaction in a fast-paced resort environment.

You will develop strong housekeeping teams, manage staffing, scheduling, and payroll while maintaining safety and service quality.

Qualifications

• Experience leading housekeeping in hotel, resort, condo, or luxury hospitality.
• Strong leadership and team development skills.
• Ability to manage multiple priorities in a fast-paced operation.

Responsibilities

• Direct and oversee all daily housekeeping operations for The Residences.
• Lead, train, coach, and develop housekeeping supervisors and team members.
• Ensure all condominiums, Signature Residences, and public areas meet cleanliness and service standards.
• Conduct regular inspections of guest accommodations, public areas, and VIP residences.
• Manage staffing levels, scheduling, and labor productivity.
• Coordinate with Front Office and Maintenance to ensure readiness and efficiency.
• Maintain inventory levels for linens and cleaning supplies.
• Develop and maintain housekeeping procedures for operational excellence.
• Oversee payroll, reporting, and administrative documentation.
• Respond promptly to guest concerns and service recovery.

Skills

Leadership

Staffing

Operations management

Quality assurance

Guest service

Communication

Education

High School or better

Some college or better

Tools

Property management systems

Microsoft Office

Job description

The Residences at Horseshoe Bay Resort is seeking a seasoned Housekeeping Manager to lead daily operations across luxury condominiums and public spaces. This hands-on role emphasizes team leadership, set standards, inspections, inventory, and guest satisfaction in a fast-paced resort environment.

You will develop strong housekeeping teams, manage staffing, scheduling, and payroll while maintaining safety and service quality.