Resort Housekeeping Manager: Lead & Elevate Guest Experience

LEISURE HOTELS LLC; Two Harbors (MN); Presencial; USD 55.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k Match

Health Insurance

Paid Time Off

Life Insurance

Long Term Disability

Descripción de la vacante

Superior Shores Resort in Two Harbors, Minnesota is seeking a Housekeeping Manager to lead the housekeeping department, oversee guest rooms and resort spaces, and build a strong team. This hands-on management role requires organizational skills, attention to detail, and a passion for hospitality.

You will supervise and train staff, coordinate room turns, and collaborate with Front Desk and leadership to meet guest needs and uphold standards.

Formación

• Previous housekeeping, hotel, or resort experience.
• Previous supervisory or management experience preferred.
• Strong attention to detail and pride in cleanliness standards.
• A genuine passion for hospitality and guest satisfaction.
• Strong leadership, communication, and organizational skills.
• Ability to train, coach, motivate and hold team accountable.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Comfortable working hands-on with the housekeeping team.

Responsabilidades

• Lead day-to-day operations of the Housekeeping Department.
• Hire, train, coach, and develop team members.
• Create daily/weekly schedules based on occupancy and needs.
• Assign rooms and daily tasks to team members.
• Inspect rooms and public spaces for cleanliness and presentation.
• Follow up on guest requests and service issues.
• Coordinate room turns and ensure priorities meet occupancy.

Conocimientos

Staff supervision

Hospitality leadership

Attention to detail

Organizational skills

Communication

Training & development

Descripción del empleo

Superior Shores Resort in Two Harbors, Minnesota is seeking a Housekeeping Manager to lead the housekeeping department, oversee guest rooms and resort spaces, and build a strong team. This hands-on management role requires organizational skills, attention to detail, and a passion for hospitality.

You will supervise and train staff, coordinate room turns, and collaborate with Front Desk and leadership to meet guest needs and uphold standards.