Resort Housekeeping Lead - Elevate Guest Comfort & Service

Boyne Resorts; Maine; On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Free Ski and Golf Passes for self and/

Resort discounts

Affordable team member housing

Health insurance

401(k) plan

HSA match

Dental insurance

Life insurance

Vision insurance

PTO

Job summary

Sunday River Resort seeks an experienced Assistant Housekeeping Manager to oversee all housekeeping operations, ensuring the highest standards of cleanliness, comfort, and guest satisfaction. This role requires strong leadership, attention to detail, and the ability to work in a fast-paced environment.

You will lead the housekeeping team, hire, train, schedule, and performance manage; develop cleaning standards; manage inventory and budget; collaborate with Front Desk, Maintenance, and F&B to

Qualifications

• Experience in housekeeping management in hotel or resort setting.
• Strong leadership and team management abilities.
• Excellent communication and guest service orientation.
• Knowledge of health and safety regulations and best practices.

Responsibilities

• Lead, mentor, and supervise the housekeeping team including hiring, training, scheduling, and performance management.
• Develop and implement cleaning procedures and standards for guest rooms, public areas, and facilities.
• Inspect cleanliness standards and address deficiencies promptly.
• Manage inventory of cleaning supplies, linens, and amenities, and oversee procurement as needed.
• Collaborate with front desk, maintenance, and food and beverage to coordinate services.

Skills

Leadership

Team management

Communication skills

Organizational skills

Problem-solving

Education

Bachelor's degree in Hospitality Management

Job description

Sunday River Resort seeks an experienced Assistant Housekeeping Manager to oversee all housekeeping operations, ensuring the highest standards of cleanliness, comfort, and guest satisfaction. This role requires strong leadership, attention to detail, and the ability to work in a fast-paced environment.

You will lead the housekeeping team, hire, train, schedule, and performance manage; develop cleaning standards; manage inventory and budget; collaborate with Front Desk, Maintenance, and F&B to