Resort Host: Front Desk & Concierge

Luminary Hotel & Co; Holmes Beach (FL); On-site; USD 20,664,000 - 27,552,000; Full time

Job summary

Luminary Hotel & Co in Holmes Beach, Florida, is seeking a Resort Host to deliver a memorable check-in experience. You will manage Front Desk tasks, Bell Services, and Concierge duties, using advanced tech to tailor service to each guest while upholding Autograph Collection standards.

The role emphasizes hospitality excellence, guest confidentiality, and knowledge of local attractions to enhance guest stays. A high school diploma or higher is required, with prior hospitality experience preferred.

Qualifications

• Excellent customer service skills.
• Excellent communication skills, both verbal and written.
• Ability to use technology e.g. tablets, iPads.

Responsibilities

• Greet guests and assign/escort to rooms per preferences.
• Assist guests with their luggage and room access; provide local information.
• Cross-check charges, assist with reservations and upsell when appropriate.

Skills

customer service

communication

technology literacy

Education

High School diploma or higher

Tools

Tablets/iPads

Job description

Luminary Hotel & Co in Holmes Beach, Florida, is seeking a Resort Host to deliver a memorable check-in experience. You will manage Front Desk tasks, Bell Services, and Concierge duties, using advanced tech to tailor service to each guest while upholding Autograph Collection standards.

The role emphasizes hospitality excellence, guest confidentiality, and knowledge of local attractions to enhance guest stays. A high school diploma or higher is required, with prior hospitality experience preferred.