Resort Guest Services Host & Cashier

Wildhorse-Resort-and-Casino; Pendleton (OR); On-site; USD 20,664 - 34,440; Full time

Job summary

Wildhorse Resort Casino in Pendleton, OR is hiring a guest-focused host/c cashier. You will greet guests, escort to tables, inform them about specials, and manage payments at the cash register.

You’ll help with seating, maintain flow in the dining area, and promote guest service standards to ensure a flawless experience. This role requires six months of cashier or customer-relations experience, strong communication, and the ability to work standing for long periods.

Qualifications

• Six months of customer relations experience or more.
• Cash handling and money transfer accuracy required.
• Ability to count back change and use a register efficiently.
• Strong verbal communication and interpersonal skills.

Responsibilities

• Greet guests, seat patrons, and inform them about specials.
• Handle payments, process cash, credit, or comps at the register.
• Assist with seating logistics and maintain dining room flow.
• Ensure guest satisfaction and escalate issues to supervision when needed.
• Promote WRC service standards and safety procedures.

Skills

Customer service

Cash handling

Cashier experience

Communication

Tools

Cash register

Job description

Wildhorse Resort Casino in Pendleton, OR is hiring a guest-focused host/c cashier. You will greet guests, escort to tables, inform them about specials, and manage payments at the cash register.

You’ll help with seating, maintain flow in the dining area, and promote guest service standards to ensure a flawless experience. This role requires six months of cashier or customer-relations experience, strong communication, and the ability to work standing for long periods.