Traditions Cashier Host (PART-TIME)

Wildhorse Resort; Pendleton (OR); On-site; USD 20,664 - 34,440; Full time

Job summary

Wildhorse Resort is seeking a friendly host/hostess to greet guests, seat them, relay specials, and assist staff to ensure an exceptional guest experience. You will handle payments at the cash register, verify transactions, and help maintain a smooth dining room flow.

Requirements include six months of customer relations and cashier experience, the ability to count change accurately, and a professional demeanor. A Food Handler Certification and OLCC card are required within 30 days of hire.

Qualifications

• Six (6) months of experience in a position requiring exceptional customer relations skills.
• Six (6) months of cashier experience.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
• Ability to count back change accurately and efficiently.
• Effective communication skills-verbally ability to provide instruction, responds to questions and has exceptional interpersonal skills and abilities.
• Needs to stand and/or walk for long periods; perform repetitive motions with wrists, hands, and fingers; bend, lift, and maneuver 25 lbs.
• Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
• Possess or obtain a Food Handler Certification and an OLCC card within 30 days of employment, with permit application submitted by first day of employment.
• Requires a High-Security Gaming license clearance.

Responsibilities

• Greet guests and escort them to tables; provide information on specials.
• Handle checkout and cash register operations; process payments.
• Promote guest service and communicate issues to supervisors.
• Maintain knowledge of menu and events; assist with seating and flow of dining room.
• Answer room service calls and deliver food; verify payment method.

Skills

Customer service

Cashier

Communication

Physical stamina

Math skills

Tools

Cash register

POS system

Job description

Wildhorse Resort Casino
Wildhorse Resort Casino
46510 Wildhorse Blvd.
Pendleton, OR 97801, USA

WAGE RANGE: $15.00-$25.00

OPEN UNTIL FILLED: 1ST PULL DATE: JULY 20, 2026

JOB SUMMARY

Officially greets and caters to the needs of customers, graciously hosting, accepting payment, and assisting staff as needed to ensure guest satisfaction.

ESSENTIAL JOB FUNCTIONS

• Ensures exemplary customer satisfaction through prompt, efficient, and friendly service.
• Greets guests, escorts them to tables, and provides information regarding specials.
• Checks out the bank and operates the cash register.
• Verifies check-in and cash register reconciliation and prepares shift-end check-out and cash register reconciliation.
• Promptly accepts customer bills and payments, and processes cash, credit card, coupons, or comps.
• Maintains knowledge of current menu and/or specials and Wildhorse events.
• Takes an active role in promoting guest service and advises F&B Managers of guest service issues.
• Assists with seating arrangements, including moving tables and chairs.
• Takes names for the waiting list, and calls people over the P.A. system when going down the list.
• Adheres to cash handling procedures established for cashier/host/hostess staff.
• Answer room service calls, take orders, deliver food to the room, and verify the method of payment.
• Helps maintain a smooth flow in the dining room between guests and servers.
• Assists as needed with table bussing, settings, and side work.
• Handles guest questions/concerns promptly and professionally, deferring disputes/conflicts to the supervisor.
• Complies with regulatory laws, employee handbook, department policy and procedures, and safety codes, etc.
• Promotes a clean, safe, and healthy work environment for employees and guests. Promptly reports all concerns to the supervisor.
• Ensures that the operation of equipment, tools, and materials is handled safely.
• Promotes internal guest service standards through courteous and respectful behavior.
• Other related duties as assigned.

PROMOTE WRC QUALITY SERVICE STANDARDS

SAFETY

Ensuring a safe experience by protecting the welfare of all.

INTEGRITY

Expecting personal accountability at every level.

COURTESY

Creating an exceptional customer service experience for everyone.

TEAM

Functioning together to create a cooperative and positive experience.

SHOW

Providing flawless experience –a clean and cared-for resort.

ACCESS TO SENSITIVE AREAS

MINIMUM QUALIFICATIONS

• Six (6) months of experience in a position requiring exceptional customer relations skills.
• Six (6) months of cashier experience.
• Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
• Ability to count back change accurately and efficiently.
• Effective communication skills-verbally ability to provide instruction, responds to questions and has exceptional interpersonal skills and abilities.
• Needs to stand and/or walk for long periods; perform repetitive motions with wrists, hands, and fingers; bend, lift, and maneuver 25 lbs.
• Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.
• Possess or obtain a Food Handler Certification and an OLCC card within 30 days of employment, with permit application submitted by first day of employment.
• Requires a High-Security Gaming license clearance.