Resort Guest Marketing Concierge

Vacatia, Inc.; Kissimmee, Northern (FL, KY); Hybrid; USD 21,000 - 34,000; Full time

Benefits offered by this job

Paid training

Paid Time Off

Health insurance

Dental insurance

Vision insurance

401(k) match

Life Insurance

Wellness program

Employee discounts

Education assistance

Weekly pay

Hourly pay plus commission

Uncapped earnings

Job summary

Vacatia, Inc. is hiring an In House Marketing Concierge to engage resort guests and generate interest in Vacatia’s vacation ownership offerings. The role focuses on delivering exceptional guest service in a fast-paced resort environment.

You’ll schedule vacation ownership presentations, assist guests with information, and use modern CRM tools to manage outreach. Competitive hourly pay with commission and paid training are offered.

Qualifications

• 1+ years in hospitality, marketing, customer service, or vacation ownership.
• Excellent communication and relationship-building for guest engagement.
• Strong organizational skills to manage multiple priorities.
• Basic computer proficiency and CRM/reservation systems experience.
• Self-motivated, positive attitude with a results-oriented mindset.

Responsibilities

• Engage resort guests, owners, referrals to generate qualified tour opportunities.
• Schedule and confirm vacation ownership presentations and manage tour availability.
• Provide exceptional customer service with resort information and local recommendations.
• Build excitement around Vacatia’s ownership offerings and handle objections.
• Maintain guest records, logs, and reservations per company policy.

Skills

Guest engagement

CRM experience

Communication skills

Organizational skills

Self-motivation

Tools

CRM software

Job description

Vacatia, Inc. is hiring an In House Marketing Concierge to engage resort guests and generate interest in Vacatia’s vacation ownership offerings. The role focuses on delivering exceptional guest service in a fast-paced resort environment.

You’ll schedule vacation ownership presentations, assist guests with information, and use modern CRM tools to manage outreach. Competitive hourly pay with commission and paid training are offered.