Resort Guest Experience Host

Travel + Leisure Co.; Williamsburg, Northern (VA, KY); Hybrid; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life and accident coverage

Disability

401k with employer match

Legal and identity theft plan

Wellness program

Employee Assistance Program

Paid time off

Job summary

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation.

Innovation and growth keep our work interesting and fun. Greet and serve resort guests during their stay by making arrival, check-in and stay easier and more enjoyable.

Qualifications

• High School diploma or equivalent.
• At least one year of customer service experience.
• Must maintain a professional appearance and a cordial attitude towards all guests and staff.
• Able to lift up to 50 pounds.

Responsibilities

• Greet and serve resort guests during their stay by making it easier and more enjoyable to arrive, check-in and stay at the property.
• Ensures proper handling of guest's luggage while maintaining a professional appearance and cordial attitude towards all guests and employees.
• Provides services to the guest personally or refers requests to the appropriate department manager.
• May answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, entertainment and directions.

Skills

Customer service

Hospitality

People oriented

Luggage handling

Education

High school diploma

Job description

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation.

Innovation and growth keep our work interesting and fun. Greet and serve resort guests during their stay by making arrival, check-in and stay easier and more enjoyable.